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Extended Stay America Select Suites - Atlanta - Buckhead
- Hotels
- Atlanta, GA
About this business
Location details
3967 Peachtree Rd., Atlanta, GA, 30319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
From check in to check out the staff was amazing ! Clean rooms , perfect location !
Business response:
Laya, thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
It's okay but not great Friendly staff. Close to MARTA. Room was not very clean (trash under bed and mattress was a bit smelly). The description says breakfast but is a "to go" breakfast which is basically coffee and oatmeal. No fruits, bagels, or cereals...
Business response:
Ronny, thanks for choosing to stay with us. We are glad to read you liked our service and location. However, we regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Nice location but can be really busy at times. When you walk into room it had a funny smell. Smell like a previous guest had cooked and left the smell behind. WiFi sucked 😏
Business response:
Jay, it was a pleasure to have you as our guest Extended Stay America. We are glad to read you had a comfortable stay and liked our location. Your feedback regarding the odor will be shared with our housekeeping team so that they will be more diligent in their efforts. Our Engineering team is working with our Internet provider to address and correct any remaining issues. We hope you will consider returning to our hotel the next time you visit the area. Sincerely, Hotel Management
The breakfast should be described as something differently. It’s just coffee and granola bars. When you think of a hotel serving breakfast, it’s normally a hot breakfast buffet. This hotel should describe their breakfast as a very light breakfast. Not worth getting up btwn 6:30-9:30am for.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Bad service Toilet was not working properly and I was promised that they would bring clean towels to my room, and they didn’t.
Business response:
Barry, thank you for staying at our hotel. We are sorry for the service and maintenance issue you encountered in your room and regret the inconvenience caused. We have shared your feedback with the appropriate team so that we can improve our future guests stay. Thanks again, and we hope to have an opportunity of welcoming you back so that we can make your next stay a better one. Sincerely, Hotel Management
Breakfast is a grab and go deal, not a sit down thing but the rooms have kitchens in them so it is nice!! Over all I liked it
Business response:
Thank you for your review of Extended Stay America. We are glad you had a pleasant stay and liked our well-equipped kitchen. However, we regret your disappointment with our breakfast offerings. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Buckhead
How is Extended Stay America Select Suites - Atlanta - Buckhead rated?
Extended Stay America Select Suites - Atlanta - Buckhead has a 4.2 star rating with 1,175 reviews.
When is Extended Stay America Select Suites - Atlanta - Buckhead open?
Extended Stay America Select Suites - Atlanta - Buckhead is open now. It will close tomorrow at 12:00 a.m.