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Extended Stay America Select Suites - Atlanta - Buckhead
- Hotels
- Atlanta, GA
About this business
Location details
3967 Peachtree Rd., Atlanta, GA, 30319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk was great, attentive and friendly. Room had some cracks in the cabinets, they weren’t dirty just looked used/ old.
Business response:
Andrew, thank you for commenting online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your feedback regarding the cabinets is shared with the maintenance team for review and action. On behalf of everyone here, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
The room was bad smell. They did not provide the kitchen equipments as they promise.
Business response:
Thank you for your review. We apologize for the smell you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. Please know, kitchenware for your suite is kept and available at the front desk upon request. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
Extended Stay America The staff was friendly. The room was quiet, spacious and comfortable.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that our associates surpassed your expectations. We will be sure to share your kind compliments with the entire team. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Everybody I encountered that worked there was very nice. The location is close to MARTA, Kroger, and a couple of restaurants. I didn't like that there wasn't a coffee pot in the room and the couple of times I got coffee downstairs, the coffee I wanted was out. The breakfast bar consisted only of oatmeal packets. My toilet would continue to run every time I flushed it. I could get someone to "fix it", but either I would have to fix it every time I flushed it, or just deal with it. The cable was pretty spotty, too. All in all,... read more
Business response:
Thank you for being our guest. Although you found our location ideal for your needs and were impressed with our courteous associates, we are sorry for the issues you encountered. Your feedback will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Parking is too high for you to have to park in the wet basement of the parking garage. Other then that nice experience
Business response:
Thank you for the feedback about your stay at Extended Stay America. We are glad you enjoyed your comfortable stay with us and had an excellent experience. However, we are sorry for the disappointment you had with the parking of our hotel. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room looked clean and orderly however the bathroom was dirty. There was visible urine drops on the toilet seat and I don’t believe the floor was mopped. Yuk!!!! I bought some cleaning supplies and bleach wipes. House Keeping sucked!
Business response:
Thank you for your review. We are sorry for the issues you had with the cleanliness of your bathroom. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We hope the remainder of your visit was enjoyable and that you will choose us again so we can provide you with a more gratifying visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Buckhead
How is Extended Stay America Select Suites - Atlanta - Buckhead rated?
Extended Stay America Select Suites - Atlanta - Buckhead has a 3.3 star rating with 1,853 reviews.
When is Extended Stay America Select Suites - Atlanta - Buckhead open?
Extended Stay America Select Suites - Atlanta - Buckhead is open now. It will close tomorrow at 12:00 a.m.