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Extended Stay America Select Suites - Atlanta - Buckhead
- Hotels
- Atlanta, GA
About this business
Location details
3967 Peachtree Rd., Atlanta, GA, 30319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice but low on services Clean and convenient but low on service. No ice machine, breakfast was minimal and ran out early, no new towels,...seemef Like owner was squeezing every penny out of the typical amenities.
Business response:
Earl, we appreciate you choosing our hotel and for providing your review. We offer our apologies that we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the quality of the amenities and the breakfast choice is discussed with the concerned individuals in an effort to improve our future guest experiences.We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Okay stay Great location, I wish breakfast would be replenished, did not have coffee or anything to eat but oatmeal. The rooms were nice but the a/c was on the pull out and kept the kids cold but we were warm on the other side with the bed. Nice service but we put a reservation for 6 and had 4 towels in our room. We did not mind the train untill we slept running all night. Internet ran slow. And cost to run faster. Free WiFi is free wifi.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you loved our ideal location and that you had a pleasant time with us. However, we are sorry we missed meeting some of your expectations. Your feedback will help us as we work to improve our service and refine the guest experience. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Enjoyed out stay Very pleased with our stay, room clean and comfortable. Great location and friendly, helpful staff. Upon checking in the shower curtain and iron were not in room, called front desk and was promptly taking care of. Didn't experience the grab&go breakfast due to slept late. Will stay again.
Business response:
Many thanks for choosing to stay at Extended Stay America. We are thrilled to know your stay with us was comfortable and that you were impressed with the top-notch service provided by our staff. It was so good to have you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Matt, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Great location, clean, comfortable
Business response:
Kelli, thanks for the kind review of Extended Stay America. We are delighted to know you liked our well-maintained property and that our location was ideal for your needs. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Ben, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Comfortable and convenient place for a business trip in Buckhead
Business response:
Donna, thank you for reviewing Extended Stay America. We are glad you were able to stay here and take advantage of all that our area has to offer. It was great to read that our hotel was just right for your needs. We appreciate your feedback and look forward to accommodating you in the future! Sincerely, Hotel Management
Elevator out of order as well as WiFi
Business response:
Thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for the maintenance issues you experienced during your stay. We regret the inconvenience you had and have shared it with the concerned team for quick actions. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
The evening lady that greets us is extremely nice, professional and helpful. She makes us feel very welcome and like we’re family every time we’ve been there recently. And I’m sorry, I failed to get her name, but if the whole staff is this good then it will always make up for the fact that the hotel is getting older.
Business response:
Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Buckhead
How is Extended Stay America Select Suites - Atlanta - Buckhead rated?
Extended Stay America Select Suites - Atlanta - Buckhead has a 4.2 star rating with 1,119 reviews.
When is Extended Stay America Select Suites - Atlanta - Buckhead open?
Extended Stay America Select Suites - Atlanta - Buckhead is open now. It will close tomorrow at 12:00 a.m.