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Extended Stay America Select Suites - Atlanta - Buckhead
- Hotels
- Atlanta, GA
About this business
Location details
3967 Peachtree Rd., Atlanta, GA, 30319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Celeste, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Decent hotel, nothing special Hotel staff was confused about my room at first, took a couple tries to get me to a clean room with a working key. Hotel was decent, broken amenities, lock on the door didn’t work. Average for the cost
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with the respective teams to take corrective actions. We hope you will consider giving us another chance to make it up to you at a future date. Sincerely, Hotel Management
Good area - poor comfort I liked the location, easy enough to get in and out of, good feel of the surrounding area. The bed and pillows wasn’t comfortable to me, and heard some outside noise when trying to fall asleep. Other than that staff was polite and helpful.
Business response:
Thanks for being our guest. We are glad your stay with us was overall nice and that you liked our convenient location. However, we are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, so we are sorry we were not aware of this issue, as we would have been happy to try and resolve the issue or move you to another suite. Thank you again, and we hope you will return as we would love to provide you with a better experience. Sincerely, Hotel Management
Great location - subway noise a problem. This hotel literally backs up to the subway tracks heading to/from the adjacent MARTA station. This meant that you could hear each and every train that came into/left the station.
Business response:
Thanks for evaluating your experience at our hotel. Although you had a nice stay with us, we are sorry for the noise issue you experienced. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Location is good. Staff are friendly and helpful. But bed too small for two (full size?). Breakfast was just coffee and muffins and granola bars. We used GPS (Waze) to find the place. But the location according to Waze is actually one full mile away from the actual location of this hotel.
Business response:
Thank you for reviewing us. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we're sorry that you found the beds uncomfortable. We would have been happy to provide you with another room upon request. Your feedback about our grab-and-go breakfast is also shared with our brand leaders to consider while planning the menu in future. We hope the positive aspect of your stay will bring you back for a much better experience. Sincerely, Hotel management
Adequate Very convenient adequate extended stay hotel. The price is decent and I'd recommend it for that and the convenience, but don't expect high end. I'm here on business and started out for a week and have had to extend several times, so my observation is over time. It's very convenient, within a block of grocery and drug stores, rapid rail transportation, a number of restaurants. Fairly close to major highways, about 1.5mi from two major shopping malls. The staff is courteous if not overly friendly. The rooms are clean ... read more
Business response:
Thank you for staying with us. We are glad to read you liked our affordable rates and convenient location. That being said, we are sorry for the issues you experienced with our service and your room. Your feedback has been shared with the concerned teams to ensure this does not happen again. We appreciate you recommending us and look forward to serving you much better in the future. Sincerely, Hotel Management
Business response:
Milan, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Nice hotel close to shopping Easy check in. Friendly staff. Safe. clean. Close to Lennox. Close to Phipps plaza. Pet friendly
Business response:
Sabina, thanks for the 5-star review of Extended Stay America. We are thrilled to learn you were impressed with our courteous staff and that our convenient location was the highlight of your entire stay. Your compliments will be shared with our entire team. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Buckhead
How is Extended Stay America Select Suites - Atlanta - Buckhead rated?
Extended Stay America Select Suites - Atlanta - Buckhead has a 4.2 star rating with 1,119 reviews.
When is Extended Stay America Select Suites - Atlanta - Buckhead open?
Extended Stay America Select Suites - Atlanta - Buckhead is open now. It will close tomorrow at 12:00 a.m.