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Extended Stay America Select Suites - Atlanta - Clairmont
- Hotels
- Atlanta, GA
About this business
Location details
3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reasonable for the price in the area AC worked well and room was quiet. All good until I found a roach crawling. Only sighting this night so hope they’ll treat the place before my next visit.
Business response:
Thank you for choosing us. We are glad you liked our calm atmosphere and the affordable pricing we have to offer. However, we are sorry for the inconvenience you had in your room. Our pest control provider is contacted to service the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The location was great. Not a clean hotel. Staff was nice.
Business response:
Thank you for your review. We were so pleased to read you enjoyed our service and that our location was perfect for your needs. However, we are sorry you had a few housekeeping issues and that we fell short of our usual service delivery. We have discussed these issues with our staff to see where steps were missed in our room inspection process. Your feedback will help us do a better job going forward. We hope you consider us again when you return to the area. Sincerely, Hotel Management
Shawn was a great help and answered any questions and concerns I had ! Put a smile on my face after a long day ! Great Service Shawn and awesome hotel !
Business response:
Thank you for staying at Extended Stay America. We were thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. We will pass on your compliments to Shawn. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
The sink was plugged up and needed to check into another room.
Business response:
Bobby, thank you for being our guest at Extended Stay America. We're sorry for the inconvenience you had due to the sink in your initial room. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Clairmont
How is Extended Stay America Select Suites - Atlanta - Clairmont rated?
Extended Stay America Select Suites - Atlanta - Clairmont has a 3.4 star rating with 1,586 reviews.
When is Extended Stay America Select Suites - Atlanta - Clairmont open?
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.