This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Atlanta - Clairmont
- Hotels
- Atlanta, GA
About this business
Location details
3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
The Staff was awesome, always had a friendly smile, willing to help, there wasn't anything that I ask for I did not get within 5 minutes. whenever I am in the area again I will return.
Business response:
Thank you for your comments regarding your stay at Extended Stay America. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Pete, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
There was a definite smell and stains on the carpet Staff was kind but it was more for someone who was in town on a budget and needed a kitchen. So many things to describe when I arrived. No daily towel service, take the credit card although already paid for etc, groups hanging outside to smoke.
Business response:
Our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience this caused. We never want our guests to leave unhappy, and we are sorry for letting you down. We appreciate the feedback as it will help us to improve our future guest experiences. We hope you will give us another chance to demonstrate the excellent service we strive to provide every guest. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
WE GIVE HONOR TO GOD! WE GIVE HONOR TO GOD: THE STAFF IS NICE AND ACCOMMODATING HOWEVER THESE HOTELS DON'T HAVE ENOUGH HELP AND WORKING WITH POLICE CUTTING DOWN ON HUMAN- TRAFFICKING IS TRULY A BLESSING FROM HEAVEN KEEPING EMPLOYEES AND GUEST SAFE SO WE CAN CONCENTRATE ON HAVING FUN AND ENJOYING OUR BLESSED DAYS FROM HEAVEN! HAVE A BLESSED DAY!
The staff is wonderful Loud tourist next door
Business response:
Tia, thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise issue. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in a disturbance. We wish we had the opportunity to address the noise issue while you were here as we would have done our best to ensure you were comfortable. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Clairmont
How is Extended Stay America Select Suites - Atlanta - Clairmont rated?
Extended Stay America Select Suites - Atlanta - Clairmont has a 3.4 star rating with 1,586 reviews.
When is Extended Stay America Select Suites - Atlanta - Clairmont open?
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.