Extended Stay America Select Suites - Atlanta - Clairmont

Business response:

Dear Chuan, We are pleased to receive your generous review for Extended Stay America. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way. Sincerely, Hotel Management 

Business response:

Dear Aryn, Thank you for the great feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional home away from home for our guests, so we are thrilled to hear how our team took such great care of you. Thank you for posting and sharing your experience. Come back soon, and we appreciate your business! Sincerely, Hotel Management 

Business response:

Dear Karen,Thank you for sharing your experience. We regret that the presence of pests impacted your stay and limited your enjoyment of the room. We take these concerns very seriously and have initiated an investigation to address the issue promptly. Your feedback is essential in helping us uphold our commitment to cleanliness and comfort. We sincerely apologize for the inconvenience and appreciate your understanding as we work to improve our services.Sincerely,Hotel Management 

Business response:

Dear Guest, We appreciate you taking the time to leave your comments. As part of our commitment to providing affordable extended-stay accommodations, our Select Suites brand emphasizes value-driven extended stays with fully functional kitchens and major appliances that give guests the freedom to maintain their own dining routines. While guests provide their own cookware and dining items, this helps us keep our rates budget-friendly for longer stays. Additionally, Our front desk is always available and happy to help with sugg... read more