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Extended Stay America Hotel Atlanta - Clairmont is located at 3115 Clairmont Rd NE, Atlanta, GA. This business specializes in Hotels & Motels and Other Lodging.
3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was great
Business response:
Thank you for writing a review of your stay at Extended Stay America. We appreciate your comments about how much you enjoyed your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
The "hot & cold breakfast on the go" turns out to be a few muffins & granola bars or Quaker instant oatmeal in a Styrofoam cup in the lobby. The description online wasn't very good
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was good. Having said that, we are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with our leadership team for any future improvements. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
GREAT FOR SHORT CHEAP STAY My stay was way better than inteneded, the place was well kept and customer service was awsome.
Business response:
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Satisfactory with Modest Expectations This is a no frills stay that covers your basic needs. While it does give you studio apartment living, the space and amenities are not the most comfortable. This location features basic cable and wifi; however, the wifi is spotty at best. The staff seemed friendly, though I only had limited interaction with them. Overall, this place is satisfactory as long as you have very modest expectations.
Business response:
Richelle, thank you for staying with us. We are glad to read you had an overall nice time with us and that you liked our courteous service. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. We value your feedback as it will help us improve moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Marvelous staff!!! The facility was nice but i was most impressed with the staff. Always polite, willing, and available to help.
Business response:
It's great to read your positive review of Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they are very appreciative of your recognition. We hope you are already planning another trip our way. Sincerely, Hotel Management
Mixed feelings Interesting experience. Very nice neighborhood & surroundings, although not much activity and services around. Fair condition of building. Poor reception area with two armchairs constantly occupied. Some people hanging around entrance & reception did not create a good atmosphere by staring on incoming guests. Welcoming staff. Comfortable room. Awful breakfast, with hardly anything to eat and poor quality of coffee, all squeezed next to a narrow & busy entrance and no place to sit.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Repeat visit Very good value. We have stayed here many times while visiting our son who lives in area.
Business response:
Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time. We are pleased to know that you had an enjoyable stay and found us to be a great value. We appreciate your continued business and look forward to your next visit. Sincerely, Hotel Management
Business response:
Derrick, we are delighted you had a pleasant experience at Extended Stay America. We appreciate your kind rating. Please come and see us again soon. Sincerely, Hotel Management
Extended Stay America Select Suites - Atlanta - Clairmont has a 4.2 star rating with 1,041 reviews.
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.