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3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
WE GIVE HONOR TO GOD! WE GIVE HONOR TO GOD: THE STAFF IS NICE AND ACCOMMODATING HOWEVER THESE HOTELS DON'T HAVE ENOUGH HELP AND WORKING WITH POLICE CUTTING DOWN ON HUMAN- TRAFFICKING IS TRULY A BLESSING FROM HEAVEN KEEPING EMPLOYEES AND GUEST SAFE SO WE CAN CONCENTRATE ON HAVING FUN AND ENJOYING OUR BLESSED DAYS FROM HEAVEN! HAVE A BLESSED DAY!
The staff is wonderful Loud tourist next door
Business response:
Tia, thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise issue. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in a disturbance. We wish we had the opportunity to address the noise issue while you were here as we would have done our best to ensure you were comfortable. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Nice clean place friendly staff broomhead a place to cook and a refrigerator which was awesome and microwave the only thing I suggest is a coffee pot for the room since most people are coffee drinkers
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Needs updating. Some of the Formica furniture was damaged with some of the edges peeling off. Bed was comfortable.
Business response:
Thank you for choosing to stay at our hotel.We are glad you found your bed to be comfortable. However, we are sorry we missed meeting some of your expectations. We agree there are areas within the hotel which are beginning to show their age. Your feedback has been shared with appropriate individuals in our organization as we begin formulating plans for future renovations. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Our trip to Atlanta, Georgia Was in good condition. People at the desk was very helpful. We will use this location on our next trip to Atlanta
Business response:
James, thank you for the very nice review of Extended Stay America. It’s good to know you were impressed with our front desk associate and that you enjoyed our ideal location. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
The toilet was backed up. Didn't like the breakfast choices. The staff was nice...
Business response:
Thank you for being our guest. We are pleased to know you liked our associates, but we are sorry for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast offerings. We hope to host you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Only disliked not getting room request. But everything else was perfect as usual.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, on your next visit, we will try our best to allocate you a room which best meets your need. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Don't stay here !!!! Hotel has gone down hill. Been staying at this hotel for 5 years when I make business trips to this area. Not staying here anymore!!!! Noisy A/C unit and Both bathroom sink & kitchen sink faucet dripped water the entire stay. On Saturday night when we got to the hotel. A hotel staff spouse was parked blocking handicap parking. When I asked him to move so we could park. He said I'm waiting on my girl to come out so you can just F$#+ing wait. Why are you so special to park in handicap?? I'm sorry I lost m... read more
Business response:
James, we are extremely sorry for the incident you mentioned in the review at the time of parking and the inconvenience this caused to you. Also, your concern regarding maintenance issues and our grab-and-go-breakfast have been shared with the appropriate individuals to be more diligent going forward. Thank you for your continued patronage over the years, we sincerely appreciate your loyalty! We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Extended Stay America Select Suites - Atlanta - Clairmont has a 3.4 star rating with 1,659 reviews.
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.