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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled of urine, the bedding smelled horrible. It seemed to be safe.
Business response:
Kim, thank you for being our guest. We are sorry for the odor you encountered in your room. We have shared your concerns with our housekeeping team so that they can take the necessary steps. We value your feedback and hope to welcome you back soon. Sincerely, Hotel Management
I liked the quickness of check in. I didnt like the fact they told us we were in a room with a queen bed but the bed was a full not a queen.
Business response:
Annie, thank you for the feedback of Extended Stay America. We are glad to read you liked our check-in process. However, we are sorry you were unhappy with your room. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
the property was just average, plenty of parking
Business response:
Thank you for letting us know about your stay to Extended Stay America. We are delighted to read you took advantage of our spacious parking and that you had a comfortable stay. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Fresh and Clean Nice experience for frequent solo traveler. My room 363 appeared to have been recently renovated and was very comfortable with new furniture, carpet and decor. o complaints for the budget price.
Business response:
Stephen, we appreciate the outstanding review. We are delighted that you loved your room. Your comfort is our number one priority, so it is nice to know we exceeded your expectations. Thank you for choosing Extended Stay America. We would love to host you again the next time you are in Atlanta. Sincerely, Hotel Management
Like it! Was very comfortable, will recommend! Two bathrooms is and two TV
Business response:
Elena, thank you for sharing details about your stay at Extended Stay America. It was a pleasure to know you enjoyed the comfort of your room and that you left without any complaints. Your recommendation is truly appreciated. We are glad you had a relaxing stay and hope you’ll come back for another restful visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 3.1 star rating with 2,172 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.