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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the quiet area and ease of access. Staff were patient and helpful
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
It was pleasant
Business response:
Roderick, thank you for your kind words about your stay at Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Nice room for the price Everything was great except the room was wreaking with the smell of bleach. It was clean just too much bleach used.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked your room and found us to be good value. We value your feedback regarding the bleach smell and will be shared with our team. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The front desk clerk shun was very helpful and nice I addressed my problems and he was right on it without any problem I really appreciate him and that need more like that thanks
Business response:
Angela, thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We also appreciate your kind compliments about our staff member Shun, and we will be sure to share your comments with him as he will be so pleased. Thank you again for being our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
ow standard hotel The room and the property needs entire make over. Toilet doesn’t flush well. Lots of stains on the walls, carpet, floors, and kitchen. Curtains so old should be replaced. Really a makeover would improve this property’s ratings. I expected better. Hotels.com should have certain standard of hotels. That’s the last time I’ll book in Extended Stay of America.
Business response:
Elaine, thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. Your concerns are of utmost importance, so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We will also share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 3.1 star rating with 2,172 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.