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Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd.
- Hotels
- Kennesaw, GA
About this business
Location details
3316 Busbee Drive, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Different from the other Extended Stay I'm not sure if the hotel accommodations changed since it is more of a facility for people living there now, not just staying for a week for business or pleasure. The room was completely bare of dishes or coffee maker. We had to call and get a huge bin of items and bring them up. The bed was so hard that I would wake up crying from my back hurting. It worked for what we were needing it for, but definitely will be checking around for other options on my next trip. Also, do not stay durin... read more
Business response:
Your comments regarding our staff are appreciated; yet, I was disheartened to read that you did not have a comfortable stay. Your comments were reviewed by the staff, and we will make sure we are clearly communicating our amenities to make sure your experience is not repeated.
First Time First time ever at an Extended Stay. I will be back.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Serves the purpose, for the price.... I had to come to Atlanta for an emergency, my family member was involved in a pretty bad motor vehicle accident. Because it was a last minute thing, I had a great deal of trouble finding a flight, hotel, car for a reasonable price. I needed a hotel that was close to my family's ATL residence and that is ultimately how I found this one. The Extended Stay is about 15 minutes away. I probably would not stay here if I were booking a trip under normal (non-emergency) circumstances. That is si... read more
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that we were unable to exceed your expectations. Still, I am glad we were able to accommodate your needs with our reasonable rates. We are currently in the process of making small updates until we can fully renovate our property. The staff and I appreciate your comments, as it will only help us to improve. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice, clean, quiet place to stay Everything was great. It was quiet and peaceful. The staff were very helpful and professional. Heather in particular checked us in and made us feel very welcome.
Business response:
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay with us! I’m thrilled that our staff provided you with exceptional customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Just what I needed. In town for the weekend. Room was clean and comfortable. Definitely would stay there again.
Business response:
Thank you so much for posting a review of our property. I'm so pleased to hear that our property was exactly what you needed! I truly appreciate your comments regarding our clean and comfortable rooms. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Comfy The lady at the front desk was very nice, and helpful. The place itself looked to be in need of some repairs/updating, but all in all the stay was comfortable, and nestled in a very quiet area.
Business response:
Thank you so much for posting a review of our property. I am glad to read that you were pleased with our hotel. I truly appreciate your comments regarding our friendly staff and quiet atmosphere. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Location was near University and local restaurants Room was clean and smelled clean which is very important. Kitchen area needs update as well as the bathroom. Lobby area is small and kind of weird. Breakfast was grab and go style: muffins, granola bars, coffee, etc.. Hallways were discouraging in appearance.
Okay hotel, great staff, older building Halls stank of old smoke and burnt bread. But room was okay and had no bad smell. I would recommend the Town Center Extended Stay that's down the street over this one. However, Kennesaw is amazingly gorgeous.
Business response:
The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that hallways didn't smell as fresh as they should have. In response to your feedback, I am going to make sure the air fresheners have been refilled and do some deep cleaning in all three hallways this week. The staff and I appreciate your comments, as it will only help us to improve. Still, I am glad we were able to provide you with a comfortable stay overall. We hope that you w... read more
Needs improving. Front desk clerk was very nice, friendly, and helpful. Room was not comfortable not clean.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd.
How is Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. rated?
Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. has a 4.2 star rating with 827 reviews.
When is Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. open?
Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. is open now. It will close tomorrow at 12:00 a.m.