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Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
- Hotels
- Atlanta, GA
About this business
Location details
2010 Powers Ferry Road, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mostly Good My only issue is the heating/cooling unit. It is either on or off, there is no thermostat to control the temperature and automatically control the unit. That means the room is either too cool or too warm much of the time. It is very quiet which is a bit surprising given that it is fairly full. Overall the hotel is fine for the price and the location is terrific.
Great room for the money Great hotel, room even had pots and pans. We stayed for one week so we used the stove a couple of times. The fridge and coffee maker came in handy, even a microwave! We did not use the toaster or the dvd player but overall the room was very cozy and I would highly recommend this hotel to anyone. Staff was very friendly, great area, clean room and grounds. I even got a jump from the maintenance man one day so I could drive my car to the shop for a new battery! I swam in the pool one day too, it was ni... read more
Needs a little "TLC" The room set-up was very nice, however there were some aging, aesthtic problems. They could use a little paint, a little sprucing up, but nothing major. In fact we hope to stay there again. The staff was exceptionally nice & friendly...is very convieniently located next to restaurants, attractions, etc. Was a GREAT deal!
Great for the price we paid Great location
Great room for the money. My short stay with your hotel exceeded my expectations. The room was clean and comfortable. The staff was courteous and helpful. The price was fair. I would use this hotel again.
The property is not at all good
Business response:
Dear Guest, We are sorry to hear that your experience at our property did not meet your expectations. Guest satisfaction is very important to us, and comments like yours are taken seriously and reviewed by our management team to identify areas for improvement. We appreciate all feedback, as it helps us enhance our services and facilities. We regret that we did not provide the stay you were hoping for and hope you will consider giving us another opportunity in the future to better serve you. Sincerely, Hotel Management
Staff never showed up for check-in. Reservation was canceled after I waited in the lobby for 2 hours. This was very inconvenient when I came in from out of town. Very unprofessional...
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are truly sorry to hear how difficult your arrival was and understand how upsetting it must have been to wait without assistance, especially after traveling from another city. Your comments are taken seriously, and they provide important insight into where attention is needed to support smoother visits. We appreciate you bringing this to our attention, and we hope you might consider giving us another opportunity to offer a more reliable and welcoming stay... read more
El hotel se utiliza para dar alojamiento a personas sin hogar y lo utilizan para ahí vivir. Nos tocó la experiencia de persona drogada intentando abrir habitaciones. La habitación que se asignó estaba sucia al parecer estaba habitada. Se nos cambió de habitación pero estaba con las sábanas sucias. No nos sentimos seguras y pedimos Cambio de hotel y reembolso. Muy mala experiencia
Business response:
Dear Guest, We sincerely apologize for the safety issues and cleanliness problems you encountered, as this is not reflective of our standards. Your experience with an individual causing disturbance and the unacceptable condition of both rooms is deeply concerning, and we understand how uncomfortable this must have been. Your comfort and safety remain our top priorities. We appreciate your feedback and hope you will consider giving us another chance to provide a better stay. Sincerely Hotel Management
Front desk staff was extremely rude an unprofessional. Whole experience with the pre-booking was awful and difficult-putting it nicely. She would not give us our room, or a refund, or even let us pay what she said “we owed for the room”- even though we booked and paid online. We wound up driving 3 hours home.
Business response:
Dear Guest, We sincerely apologize for the inconvenience and frustration you faced during your check-in process and for the unprofessional behavior you described. This is certainly not the level of service we strive to provide. Your comments regarding the handling of your booking have been shared with our management team. We will be investigating this matter. We truly regret the inconvenience caused and hope you’ll consider giving us another opportunity to restore your confidence in our service. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
How is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood rated?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood has a 3.2 star rating with 1,575 reviews.
When is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood open?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood is open now. It will close tomorrow at 12:00 a.m.