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Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
- Hotels
- Atlanta, GA
About this business
Location details
2010 Powers Ferry Road, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
El hotel descuidado, la primera habitación sucia , ninguna amenidad
Business response:
Dear Guest, We sincerely apologize for the condition of your first room and the lack of amenities during your stay. This is not the standard we strive to maintain, and your comments have been shared with our housekeeping and front desk teams. We truly value your input as it helps us enhance the guest experience. We hope you will give us another opportunity to provide you with a much better and more comfortable stay. Sincerely, Hotel Management
Bad policies.
Business response:
Dear Guest, We’re sorry to hear that you were disappointed with some of our policies. Our policies are designed to ensure the comfort, safety, and fairness for all our guests, but we understand they may not always meet everyone’s expectations. Your comments are valuable and will be reviewed by our management team to see where improvements can be made. We appreciate your understanding and hope to have the opportunity to better serve you on your next visit. Sincerely, Hotel Management
I honestly need to speak to customer service about the whole experience. The room they put me in had NOT been cleaned. No sheets on the bed, rotting food remnants in the fridge, whole room smelled rotten, bathroom wasn’t clean. Soap fragments left on sink, tub and shower dirty with dried brown residue in the bottom. The second room they moved us to had no trash can and the tv didn’t work but they had no other rooms available. The room also didn’t have sheets for the pull out couch. Room smelled like smoke. It was a terrible ... read more
Business response:
Dear Guest, We truly regret to learn about your disappointing experience at our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. We are committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another cha... read more
The area has plenty of shopping and food options but the hotel leaves something to be desired. There can definitely be some improvements
Business response:
Dear James, Thank you for sharing your thoughts with us. It’s wonderful to hear that you enjoyed the convenience of the surrounding area and the variety of nearby shopping and dining options. We also appreciate your honest feedback regarding your overall experience. Our goal is always to provide a stay that matches the comfort and ease of the location, and we’ll certainly take your comments into account. We hope you’ll consider visiting again so we can offer you a more satisfying experience next time. Sincerely, Hotel Manage... read more
It was awful. It was so bad that we, thankfully, were able to cancel, get fully refunded and leave. I booked 2 rooms for my family. The first room was tolerable but not the second room. It had no working light in the bathroom with part of the light fixture laying on the sink. There also was no shower curtain and a toilet plunger on the floor in the kitchen. The kitchen area in both rooms was not what I would consider clean. After seeing these things we couldn't stay there. We were all concerned for our safety as we noticed t... read more
Business response:
Dear Karen, We are truly sorry to learn about the issues you encountered, including the bathroom light, the missing shower curtain, and overall cleanliness concerns. We also regret that you felt uncomfortable with the environment, as guest safety and peace of mind are always our top priorities. We appreciate your honesty, as it helps us focus on important improvements. We hope to regain your trust in the future and look forward to welcoming you back. Sincerely, Hotel Management
ENTER AT YOUR OWN RISK!! First off, the only reason I chose this place was due to the location being close to Truist Park Stadium for the concert I was attending. The lobby looks NOTHING like the photo. We got there about 7/7:30p, there was nobody at the front desk to check us in. We stood there for about 6/7 minutes waiting for someone after pressing the bell. I finally called the toll free number to get someone to check us in. The clerk came and was a bit rude, asking us "what y'all doing here?" I didn't feel that was any ... read more
DO NOT STAY HERE This location was not what i wanted for the cost. No linen security latch broke. ONE small old flat screen. Place utilized as residential. Front desk rude. I will never book again. This place was worth 50 dollars a night.
The worst extended stay ever! The hotel smelled nasty, the front desk closed early with metal roll up window so no service available. Our room had blood splatter in multiple different spots, especially the bathroom. The fridge didn’t even have a door handle on it. Worse hotel I’ve ever stayed in and I’ve stayed in some bad ones.
Property is ok but the staff is terrible doesn’t accommodate or help and one had a bad attitude
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
How is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood rated?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood has a 3.2 star rating with 1,575 reviews.
When is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood open?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood is open now. It will close tomorrow at 12:00 a.m.