Extended Stay America Select Suites - Atlanta - Marietta - Wildwood

Business response:

Dear Jody, We sincerely apologize for the experience you had during your recent stay. We understand how unsettling it must have been with the disturbance caused. Please know we are investigating the situation to ensure it does not happen again. Please allow us to provide a more comfortable and hassle-free experience next time.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback and for highlighting the great service you received during your stay which means a lot to us! However, we are sorry about the condition of the hotel that disappointed you. These concerns are unacceptable; we’ll ensure they are addressed promptly with our maintenance team. Your feedback is invaluable as we work to improve the guest experience, and we appreciate your understanding. We hope to welcome you back and provide a more comfortable stay.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management 

Business response:

Dear Tarae, Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee no future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Thank you again; we hope you will give us a second chance to deliver the outstanding experience you should alway... read more