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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Whatever system is used at this location for the check in process is horrible. I work in the hotel industry l, and have worked with 2 different systems, and it took 45 min for me to check in at midnight.. I was exhausted and got this place for a small get away for my fiancé and I. And it ended up being a nightmare
Business response:
Cheyenne, thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the problems you experienced with our front desk during check-in. We will share your remarks with our team to ensure these types of mistakes are not repeated. It was our pleasure accommodating you, and we hope you will give us another opportunity to provide you with the hospitality you deserve. Sincerely, Hotel Management
The wifi did not work. I try logging in and wod not take the info.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret the inconvenience you faced with our wifi. We have alerted our internet service provider to address the issue. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Iliana, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Business response:
Luis, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,149 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.