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Extended Stay America Select Suites - Beaumont
- Hotels
- Beaumont, TX
About this business
Welcome to Extended Stay America Select Suites - Beaumont! We are the perfect location for business travelers, students, tourists and those relocating to the Beaumont, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-10. From our location, you can easily visit local attractions such as the Beaumont Botanical Gardens, Fire Museum of Texas and the Texas Energy Museum. When you stay at an Extended Stay America hotel, you’ll enjoy jus... read more
Location details
2375 Interstate 10 Access Rd, Beaumont, TX, 77705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyed my stay I enjoyed my stay. I enjoyed the amenities and was very comfortable there.
Business response:
Thank you for taking the time to review your stay at our hotel, Jason. We are overjoyed to see that your stay was exceptional! Thank you so much for allowing WoodSpring Suites to host you and we hope that we see you again the next time your travels bring you to the area!
No toilet paper,carpet not vacuumed, microwave filty,could mot get comfortable not knowing what else that was not clean
Business response:
I can't tell you how disappointing it is to read about all the inconveniences that you experienced during your visit. We know how heavily of an impact issues like, the overall cleanliness can have on you during your stay. We sincerely apologize for leaving you with such a bad impression of our hotel. We will make sure that we notify the property of the issues that you reported so that we can use this as an opportunity for improvement to maximize the guest experience.
Because of Covid or normal hotel policy? Not sure if its due to the current pandemic but clean towels are available for a price and even though there is a kitchenette in the room you must bring your own plates, cups, silverware, coffee maker and pots/pans or purchase them fron the front desk. The phones in the rokms also dont work at all
Business response:
Thank you for your comments. We're pleased that you found the in-room kitchen helpful but sorry to hear that our rooms did not provide you with the amenities you expected. We want guests to be able to choose only the amenities they want to use and we have found that many of our guests prefer to bring their own items, purchase at a local store, or find having kitchenware unnecessary. We also offer guests the option to buy a cookware or dining set at the Front Desk should that be of interest. We would welcome you back next tim... read more
Business response:
We are so thrilled to see that you had such a wonderful stay with us, John! We hope to see you again soon the next time your travels bring you to the area! Thank you so much for choosing WoodSpring Suites!
Thursday night stay Great place with great price
Business response:
Thank you so much for the good rating! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
Business response:
We are so happy to see that we left such a great impression on you! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
The room that I was in was clean for the most part there were no bugs it was on the first floor overall I give it a C+
Business response:
Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again to see our improvements.
Customer Service First let me say I love the property.Some employees (Elizabeth) has a bad attitude.I asked her can she give me a new set of sheets because the previous ones I just received the day before had me itching.I called the hotel number instead of the 500 number I didn’t know at the time .She’s yelling telling me I am a liar (I didn’t call the number) and she’s off work because it’s after hours .She was the worker for that night as I read on the site the business hours also if you need help someone on duty to help w... read more
Business response:
Thank you so much for taking the time to review your stay at our hotel. We are happy that you enjoyed a clean a peaceful stay - but are so sorry for the impression that you were left with of our staff, Alexis. This is not the high level of customer service that we are known for and apologize that this was your encounter. Be assured that this serves as an opportunity to revisit our standards and training to provide the great guest experience that we always strive to deliver.
Frequently asked questions about Extended Stay America Select Suites - Beaumont
How is Extended Stay America Select Suites - Beaumont rated?
Extended Stay America Select Suites - Beaumont has a 4.1 star rating with 324 reviews.
When is Extended Stay America Select Suites - Beaumont open?
Extended Stay America Select Suites - Beaumont is open now. It will close tomorrow at 12:00 a.m.