This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Beaumont
- Hotels
- Beaumont, TX
About this business
Location details
2375 Interstate 10 Access Rd, Beaumont, TX, 77705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like that it was a good price and it smelled clean and honestly, looked clean as well. Only things I didn’t really like is the beds are not comfortable. Almost like a crib mattress. And the AC was on 60 and it still felt hot and muggy in there. Wasn’t a great sleep. Also, I seen a roach. Not a wood roach but the ones ya don’t want to see. Which could very well be from previous people who were there. Also, didn’t have any body wash and shampoo in the room. I forgot mine at home so typically I don’t use theirs but I definite... read more
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests, Breanna. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
For the price it was amazing. The ability to cook your own food there is amazing, specially with kids or for long stays. You can tell that workers stay there on a monthly basis. And because of that, our room had an odor when we got there. No matter how clean a place is... when there is a smell its hard to see the clean. But I did not see anything dirty. My girls and I always check our bedding and towels... actually cleaner than the high end hotels. I don't think there is a night person at the front desk. There was loud music... read more
Business response:
Thank you for taking the time to review your stay with us, Mary. We couldn't be happier than to see that you enjoyed an overall great stay, and appreciate you highlighting the areas that we should focus on. We can't wait to welcome you back the next time your travels bring you this way.
Business response:
Thank you for the wonderful rating! We hope to see you again soon!
Location. Some amenities.
Business response:
Thank you for your comments and review, Tanya. We are so happy that you enjoyed your overall stay, but apologize about the noise levels and any inconvenience they caused. Our team is always looking for ways to improve and we will use your feedback to do just that. We do hope that you think of us the next time your travels bring you to the area!
The large refrigerator was unique. I didn’t like the fire alarm being ignored during the night in the lobby. I didn’t like that trash removal was done by the renter. The lighting in the rear if the hotel was not safe so patrons were forced to park up front and along the sides which meant long transports to and from the room. More handicapped parking is needed.
Business response:
Hello Carla. Thank you so much for your constructive feedback. We hate to see that we disappointed you during your time with us. We work hard to deliver an at-home like stay and we are so sorry if we fell short in this area during your time with us. Thank you for allowing us to host you and we wish you all the best in your future travels, Carla.
Business response:
Thank you for taking the time to review your stay with us, Kelsey. We hope that our accommodations met your needs and would love to welcome you back the next time you are in the area. Thank you for allowing us to host you and we wish you all the best in your future travels.
Not clean.
Business response:
Thank you for taking the time to rate and review your stay with us. We sincerely apologize that there were cleanliness issues during your visit, and will communicate with the proper channels to avoid this in the future. Thank you for allowing us to host you and we wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Beaumont
How is Extended Stay America Select Suites - Beaumont rated?
Extended Stay America Select Suites - Beaumont has a 2.8 star rating with 681 reviews.
When is Extended Stay America Select Suites - Beaumont open?
Extended Stay America Select Suites - Beaumont is open now. It will close tomorrow at 12:00 a.m.