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1201 Phyllis St, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so glad you had a comfortable stay with us. Thank you for the good rating.
Liked the price but you don’t have any amenities like pool, printing, no shampoo and the washrooms are not clean.
Business response:
Hello. We appreciate you taking the time to share you experience with us and apologize for any inconvenience that the limited amenities may have caused. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an inconvenience to you instead of a customized positive experience and we're so sorry we disappointed you. We wish you all the best in your future travels.
Business response:
Thank you for taking the time to rate our hotel. We are happy to see that you had a comfortable stay. Thank you for choosing WoodSpring and best wishes in all of your future travels.
👍 It was great experience
Business response:
Thanks for the amazing rating and terrific comments, Chris! We are absolutely delighted that you enjoyed a great stay with us. #MadeOurDay
Didnt change the bedding at all i was there for 10 days n no one went to clean the room.
Business response:
Thank you for your feedback. We are so sorry to hear that you were not made aware of our unique approach to lodging - that guests pay only for services and amenities they want. About the housekeeping, we include room cleaning service every 14 days in the base rate, but more frequent service can be requested. Many guests prefer the privacy that comes with limited Housekeeping and our Linen Exchange program. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you. We'd love to welcome you... read more
Clean linen Compared to others, these extended-stay rooms are BIGLEY, clean & comfortable. 14-days without clean linen is a bit third world. Otherwise, 4 out of 5 stars.
Business response:
Thank you for the great comments. We're glad you had a wonderful stay. For more frequent housekeeping and trash removal, just stop at the Front Desk and request this additional service package. We apologize for the inconvenience this caused you during this stay and we hope to see you again.
Business response:
Thank you for the great review - it is very appreciated!
We were really impressed by the clean room & hotel . Will definitely stay with you again.
Business response:
We are delighted to receive this terrific feedback. Thank you, Janet! We cannot wait to welcome you back.
Business response:
Thank you for staying with us! We appreciate this great rating.
Extended Stay America Select Suites - Bentonville has a 2.9 star rating with 666 reviews.
Extended Stay America Select Suites - Bentonville is open now. It will close tomorrow at 12:00 a.m.