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Extended Stay America Select Suites - Bentonville
- Hotels
- Bentonville, AR
About this business
Location details
1201 Phyllis St, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
Business response:
Thank you for sharing your rating and review! We are so happy that you enjoyed your stay and look forward to seeing you again soon!
Business response:
Thank you so much for the amazing rating! We hope to see you again the next time your travels bring you this way, Vivek!
Business response:
Thank you for taking the time to review and rate your stay with us, Lauren. We hope that you enjoyed your time with us and would love to welcome you back!
Business response:
Thank you so much for your wonderful rating, Amanda! We would love to welcome you back the next time your travels bring you this way!
It’s a nice place
Business response:
We are so happy to see that you enjoyed your visit! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Good
Business response:
We are so happy to see that you enjoyed your time with us, Eligio! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Wood spring suites Stayed with my husband and infant son. The door didn't shut good. You had to slam it several times to get it to stay closed. No other rooms available for them to move us to. We had a ground floor room. People next to us played loud music until after midnight and we had people sitting outside our window drinking and being loud. We asked the night attendant to handle the noise. He knocked on the door of the people next to us, no answer. He didn't ask the people outside our window to disperse at all. We paid ... read more
Business response:
We appreciate you taking the time to share the details of your stay with us. We are terribly sorry to see that you experienced so many troubling encounters with noise, maintenance concerns and overall customer service. The guest experience is our top-priority and we will make sure that we address these concerns accordingly. We apologize for any inconvenience that this caused and hope that your future travels are both comfortable and pleasant.
I really liked the people here, but the room was filthy and it smelled terrible. The bathroom had the old stale urine smell that you expect at a gas station toilet that’s never been cleaned. I couldn’t go barefoot after a bath. I looked at the bottom of my feet the first night and they were brown/black with a layer of soot from just walking across the room a few times. I brought a swiffer wet jet and used five pads and gave up, it really needed a good old fashioned mopping. I tried to get the stench out of the bathroom, but ... read more
Business response:
Hello Tammy. We hate to see that your stay was interrupted by cleanliness issues, and for any inconvenience that this caused. This is not the high-level of service that we intended to provide you, and can assure you that we will address this concern with our housekeeping team in order to avoid these issues for any of our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Bentonville
How is Extended Stay America Select Suites - Bentonville rated?
Extended Stay America Select Suites - Bentonville has a 2.9 star rating with 676 reviews.
When is Extended Stay America Select Suites - Bentonville open?
Extended Stay America Select Suites - Bentonville is open now. It will close tomorrow at 12:00 a.m.