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Extended Stay America Select Suites - Birmingham - Inverness
- Hotels
- Birmingham, AL
About this business
Location details
101 Cahaba Park Cir., Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Served it's purpose. The bathroom door wouldn't close. It looked like the bottom and side of door had gotten wet and the wood had expanded. Shower head was detached from wall. Refrigerator was dented up, but functional. No room service or breakfast because of covid. Hallway had an odor and guy in room next to me played loud music for my entire stay!! So annoying and inconsiderate!
Business response:
Gail, thank you for posting a review of your stay. We are glad to see from your rating that you had a pleasant stay overall. However, we regret not meeting some of your expectations and apologize for the concerns you had regarding the in-room amenities. We will share your comments with our maintenance team and make sure the problems are resolved. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management
Outstanding facility and stay.
Business response:
Thank you so much for the perfect rating of your time at Extended Stay America. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Sincerely, Hotel Management
Kitchenette
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a great stay with us and liked our fully-equipped kitchenette facility. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
I like that it’s convenient to a lot of stores and restaurants
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management
I was very unhappy with the service. I had to wait to check in because there was not anyone at the front desk. I booked the rooms for a guest but was told the couch(bed) did not work. The room did not have any garbage cans and the floors were not clean.
Business response:
Thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the issues you experienced with our front desk during check-in. We will share your remarks with our team to ensure these types of concerns are not repeated. Also, we are sorry for the inconvenience you had with your room. We have taken your comments and will use these to monitor and improve the quality of services we offer to our guests. We hope you will reconsider and stay with us again the next time you are in... read more
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Inverness
How is Extended Stay America Select Suites - Birmingham - Inverness rated?
Extended Stay America Select Suites - Birmingham - Inverness has a 4.3 star rating with 628 reviews.
When is Extended Stay America Select Suites - Birmingham - Inverness open?
Extended Stay America Select Suites - Birmingham - Inverness is open now. It will close tomorrow at 12:00 a.m.