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Extended Stay America Select Suites - Birmingham - Inverness
- Hotels
- Birmingham, AL
About this business
Location details
101 Cahaba Park Cir., Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lovely stay
Business response:
Jessica, we are delighted you chose to stay with us at Extended Stay America. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we look forward to your next stay. Sincerely, Hotel Management
Sleep and leave. very small parking lot and very dark. The property smelled. Stained carpet. no elevator. 1st floor is below ground level. Did not feel room was clean and comfortable to shower, Slept and then quickly left. Writing on the lamps and walls. Just a very dingy place.
Business response:
Carla, thank you for taking the time to evaluate our hotel. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Management
Can smell the history of the place. Ceiling/floor does little to mitigate sound of movement above. Could have also just been a rambunctious bunch. Room itself decently spacious. Well equipped for an extended stay.
Staff was very friendly and the stay was very comfortable and quiet. Will definitely come back.
Business response:
Rachael, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Really nice Very nice and clean. Would stay again if need to.
The property is a bit out dated.
Business response:
Thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with most aspects of your stay. However, we regret not meeting your expectations. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Inverness
How is Extended Stay America Select Suites - Birmingham - Inverness rated?
Extended Stay America Select Suites - Birmingham - Inverness has a 4.3 star rating with 628 reviews.
When is Extended Stay America Select Suites - Birmingham - Inverness open?
Extended Stay America Select Suites - Birmingham - Inverness is open now. It will close tomorrow at 12:00 a.m.