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Extended Stay America Select Suites - Birmingham - Inverness
- Hotels
- Birmingham, AL
About this business
Location details
101 Cahaba Park Cir., Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable and clean room.
Business response:
Carla, thank you for sharing your experience with fellow travelers. We are glad you were pleased with our immaculate accommodations. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
Good location. Staff was pretty friendly.
Lovely stay
Business response:
Jessica, we are delighted you chose to stay with us at Extended Stay America. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we look forward to your next stay. Sincerely, Hotel Management
Can smell the history of the place. Ceiling/floor does little to mitigate sound of movement above. Could have also just been a rambunctious bunch. Room itself decently spacious. Well equipped for an extended stay.
The bed was small and uncomfortable. The breakfast was weak, stale muffins and very few options. The staff was extremely nice and professional. The laundry and snack areas were closed making it so that I had to leave the property for a soda. It just felt like a lot of money for so little enjoyment. The landline telephone didn't even work.
Business response:
Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way. Sincerely, Hotel Management
Sleep and leave. very small parking lot and very dark. The property smelled. Stained carpet. no elevator. 1st floor is below ground level. Did not feel room was clean and comfortable to shower, Slept and then quickly left. Writing on the lamps and walls. Just a very dingy place.
Business response:
Carla, thank you for taking the time to evaluate our hotel. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Inverness
How is Extended Stay America Select Suites - Birmingham - Inverness rated?
Extended Stay America Select Suites - Birmingham - Inverness has a 3.5 star rating with 945 reviews.
When is Extended Stay America Select Suites - Birmingham - Inverness open?
Extended Stay America Select Suites - Birmingham - Inverness is open now. It will close tomorrow at 12:00 a.m.