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Extended Stay America Select Suites - Birmingham - Pelham
- Hotels
- Pelham, AL
About this business
Location details
101 Bishop Circle, Pelham, AL, 35124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Misconceptions Could have been more hospitable, Initially.
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Was what I expected. Clean room with very few frills. Complimentary wifi in this day and age would be nice.
Business response:
Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to see your positive feedback on the cleanliness of the property.
The facility was clean over-all but very, spartan very convenient to the venue to which we were going as well as local restaurants. it was a bit of a chore keeping 2 people balanced on a very Firm, twin-sized bed through the entire night. However, given the price, it was in line with what you received in a room. Additionally, the staff is pretty friendly and outgoing which makes any place more comfortable.
Business response:
We are pleased you enjoyed your time in Birmingham and with us. We certainly enjoyed having you stay with us and hope you will be able to visit again.
Wi-Fi should be free not have to pay extra Every week. It's already expensive to pay for the room for a week. Everything else was great
Business response:
Thank you for taking time to review our location. We are thrilled that we could provide you with a relaxing and enjoyable stay at our property. We do apologize for the inconvenience of having to pay for the wi-fi. We are looking forward to your return trip and the chance to provide you with a perfect stay on your next visit.
Bare bones accommodation Overpowering disinfectant smell.
Business response:
Thanks for all your feedback! We're glad you enjoyed our hotel and your stay was good! I will make sure maintenance knows about the smell,so we can get that fixed. We appreciate the time you took to give us a review. Hope to see you next time you’re in Birmingham.
Next best thing to home This room was actually booked for one of our subcontractors and he says it is the next best thing to home. Not in the best neighborhood but it is well maintained and clean and best of all, very reasonable. Our other subs will also be using Value Place while in the area for a construction project.
Business response:
We are thrilled to hear your subcontractors enjoyed their stay with Value Place. As a team, we strive to provide a clean, comfortable, and enjoyable environment for our guests. We are glad to hear we have done that for your team. We look forward to welcoming more of your team to Value Place soon.
The stay was excellent
Business response:
Hearing back from happy customers is one of the best things we can receive as a company. Thank you for sharing your customer insight with us. We hope to welcome you back the next time you're in the area.
single parent Ok
Business response:
We appreciate you taking time out of your day to share your experience with us. We hope to welcome you back the next time you're in the area.
over paid Well this makes my second week here.. First week after cleaning the whole room its was OK.. I was to get discount the next week because of it. Well first I had to remind them after they would not use my conformation number on a different rate.. So I was charged full price with $40 discount.. They were showing booked full so my reservation wouldn't show in there computer.. Could have got this treatment at a cheaper hotel.. $324.00
Business response:
Thank you for sharing your experience with us. We apologize this happened. The issue has been addressed. We hope you will consider staying with us again i the future.
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Pelham
How is Extended Stay America Select Suites - Birmingham - Pelham rated?
Extended Stay America Select Suites - Birmingham - Pelham has a 3.4 star rating with 620 reviews.
When is Extended Stay America Select Suites - Birmingham - Pelham open?
Extended Stay America Select Suites - Birmingham - Pelham is open now. It will close tomorrow at 12:00 a.m.