This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were very polite and accomodating. Clean very happy with my stay.
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!
The Room 424 they gave me A/C was broke hot as hell in there, I end up requesting a room change around 12am. No Security patrolling the campus, so your vehicle feels unsafe. Room was clean but bedsheets looks dirty.. The morning Front Desk lady was rude at checkout, no eye contact just took the card keys and kept talking on the company phone. Second Entry Door in the front card key reader wasn't reading guests card from time to time..
Business response:
I'm so sorry to hear that our hotel did not meet your expectations due to the issues with the AC, feelings of uneasiness, key card issues and customer service. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience and we will make sure that we address your concerns with the property directly for proper action and resolve. Best wishes in all your future travels.
There isn’t breakfast, but in general is amazing! Evething is new and clean! We liked it!
Business response:
Thank you for staying with us. We appreciate your comments, Miriam, and we’re so glad you enjoyed your stay. About breakfast, WoodSpring Suites is able to provide the best value possible by not charging our guests for amenities offered by more traditional hotels. We are proud to offer a kitchen in every room at all hotels nationwide. Many guests love being able to prepare meals in their rooms. We look forward to seeing you at a WoodSpring Suites or Signature hotel again soon.
Business response:
We appreciate this wonderful rating and thank you for choosing to stay with us!
I like the cleanliness but I disliked the tub was stopped up.
Business response:
Thank you for your review. We are happy that you enjoyed our clean rooms but are so sorry that you had an issue with the plumbing. Our staff works hard to address those concerns as soon as they are made aware and we apologize that this did not happen for you. We will forward this concern to the maintenance team at the property level for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
Quick, cheap stay. There were dead roaches in my room, kids walking around without masks on, including someone in the lobby without a mask on. The front desk service was outstanding, they are very friendly. This didn’t match what else I saw throughout.
Business response:
Thank you for your feedback. We are happy that you loved our friendly and helpful staff but are terribly sorry for the issues you experienced with the pest sightings and lack of masks. The safety and health of our guests is top priority and we can't apologize enough that this did not come through. We can assure you that we will address the issues with the masks with the property - and the pest issue with our pest control provider for immediate action and resolve. Thank you for letting us know how we are coming across and we ... read more
Good value
Business response:
We're so glad you enjoyed your stay with us, Charles. Thank you for the terrific rating and we hope to see you again soon!
Business response:
What a wonderful rating, Charles! We are more than ecstatic to see that you enjoyed your stay with us and that our accommodations were able to meet your needs! Thank you so much for choosing WoodSpring Suites!
Business response:
We are so happy to know that you enjoyed your time at our hotel, Charles! We hope to see you again the next time you are in the area!
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 4.3 star rating with 1,104 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.