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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No bottles of drinking water in the room...…….....
Business response:
Thank you for taking the time to review your recent stay at our hotel. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay. We appreciate you letting us know how we are coming across and wish you all the best in your future travels.
Business response:
Thank you for the 4-star rating!!! We are so glad you were pleased with your stay. Thank you so much for choosing WoodSpring Suites!
We stayed for just one night. It was just ok. The room, which was an efficiency, lack of everything a hotel room has. There was not a coffee maker or toiletries, not even glassware in the kitchen... We asked for a bottle opener at front and were told they did not have one in the whole hotel?!
Business response:
I'm so sorry our hotel did not meet your expectations. We do specialize in extended stays and have many happy guests who enjoy our accommodations, esp. the ability to choose only the amenities they want and need instead of paying for services they do not want or use. We would love to welcome you back if you ever have extended stay needs or just want a simple, basic, affordable stay in the future.
OK, It was nice. I was there for multiple weeks but did not get a room cleaning.
Business response:
We are so sorry that you did not receive housekeeping services during your time with us. Since we are more of an extended stay, we perform bi-weekly cleanings. We sincerely apologize that we failed to deliver on this and will make sure that we alert the housekeeping team of this oversight to prevent this from happening in the future.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Took a short trip with my wife. Good location and clean property. Comfortable utilitarian rooms. Only downside was a front desk manager named Austin. Refused to help my wife replace her non working key.
Business response:
Thank you for your comments, Stephen. We are happy that you enjoyed a clean and simple stay with us, but apologize for the level of service that you received from our usually very helpful and friendly staff. We will be sure to address this at the property level for immediate action and resolve. We do hope that your overall stay was both comfortable and pleasant, and can't thank you enough for choosing WoodSpring Suites.
Business response:
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so happy to see that our accommodations met your needs so nicely. Thank you so much for allowing us to host you!
It was fine but a limitless over priced fir a no frills place
Business response:
Hello, Rudy. Thank you for taking the time to review your stay. We are saddened to see that you did not have the exceptional stay that we had hoped for. We do hope that you give us another opportunity to show you a much better experience the next time that you are in the area.
Razoável O local é afastado. O apartamento é bom,espaçoso, tem geladeira, fogão, microondas,ar condicionado.lavanderia no térreo com preço justo.A área comum é meio suja.As toalhas sujas devem trocadas na recepção por limpas,é comprado uma taxa única pelas trocas delas.A princípio fiquei apreensiva com receio de que fosse um lugar barulhento mas me surpreendi, é bem silencioso à noite. Em relação ao atendimento quem salva é o senhor que atende na parte da manhã, não lembro seu nome, ele era gentil, educado e sorridente,já as... read more
Business response:
We appreciate you taking the time to share your experience regarding your recent stay at our hotel. We appreciate hearing what you enjoyed about our hotel, and are happy to see that you were happy with our accommodations. We do, however, apologize for the customer service that you received as this is not the standard of service that we consider acceptable. Thank you for shining a light and the areas that we can improve upon, and we hope we have another opportunity to show you a much better experience.
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 4.3 star rating with 1,074 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.