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Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.
- Hotels
- Charleston, SC
About this business
Location details
7477 Northside Dr, Charleston, SC, 29420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay with comfort. Great experience. Will definitely stay again and recommend to others coming to the area in the future.
Business response:
Thank you for choosing Value Place. We are glad you enjoyed your stay. We can't wait to welcome you back the next time you're in the area.
semi s Some good and some bad customer service rep, however after been locked out of my room for about 45-1hr due to key pad batteries dead. They became more accomodating to ensure that I had a pleasant staff, just to say some people have customer service skills and some do not. Hotel is safe and clean, however getting fresh linens seem to be a problem and there is no daily room cleaning. I believe they do this once every two weeks.
Business response:
Thank you for taking time to share your thoughts and experience with us. We are glad to hear your room was clean and met your standards. We wish you the best and hope you consider staying with us again in the future.
Will Be Back Soon Wonderful experience all across the board!
Business response:
Hearing back from happy customers is one of the best things we can receive as a company. Value Place strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to see you again soon.
Clean, Nice Hotel Hotel was clean and well kept. Hotel was supposed to be secure, but there did not seem to be much staff on duty over the weekend and the doors were propped open by other guests. Amenitys such as coffee makers and dishes in the rooms are at an extra cost that we were not aware of at booking. An inconvenience but not so much that it would keep us from rebooking again.
Business response:
We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future.
Perfect weekend stay Great stay. Stayed for a Golf Tournement. Hotel service was nice and not a bad location at all. The room was better than I expected. Very clean and well taken care of. Wouldn't hesitate to stay there again!
Business response:
The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!
was ok, but when we arrived were charged a little more that what we were quoted.
Business response:
We are sorry to hear about your inconvenience during your stay. The issue you mentioned, being over charged, will be addressed. Thank you for your time and we apologize for this. We hope you will reconsider staying with us in the future.
they put me in a room that was never cleaned! never said sorry or apologize, just told me "i'm going to go check it as if i was lying" tried to tell me didn't have other rooms, but found me out of no where.
Business response:
Dear Steffany, We sincerely apologize for the inconvenience you experienced with your room and the handling of the situation at check-in. Providing clean, comfortable accommodations and courteous service is our top priority, and we regret that your experience did not reflect our standards. Your comments have been shared with our management and housekeeping teams to ensure this does not happen in the future. We truly value your feedback as it helps us improve our services and guest experience, and we hope to have the opportun... read more
The room was dirty, we found five cockroaches, sticky floors, toilet didn’t work right had to call maintenance several times. We left a day early because we couldn’t stand the cockroaches we kept finding. Room was smelly, we had to buy our own hand towels and we paid a lot of money for the room!!! We will never stay here again!!!
Business response:
Dear Bruce, We sincerely apologize for the cleanliness issues, maintenance concerns, and overall experience you encountered during your stay. Guest comfort, hygiene, and satisfaction are our top priorities, and we deeply regret that we fell short in providing a clean and fully functional room. Your comments have been shared with our housekeeping and maintenance teams to ensure immediate improvements and prevent similar issues in the future. We appreciate your feedback, as it helps us enhance our services, and we hope to have... read more
Roaches weed noise ppl movimg furniture no help at night want to leave now
Business response:
Dear Angelia, We sincerely apologize for the issues you experienced during your stay, including cleanliness concerns, noise disturbances, and lack of immediate assistance at night. Your comfort and safety are our top priorities, and we regret that we fell short in providing a restful and secure environment. Please know that your comments have been shared with our housekeeping and maintenance teams. We appreciate your input as it helps us improve our services and hope to have the opportunity to welcome you back under better c... read more
Frequently asked questions about Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.
How is Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. rated?
Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. has a 3.5 star rating with 1,135 reviews.
When is Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. open?
Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. is open now. It will close tomorrow at 12:00 a.m.