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4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Problem with key card system The hotel was located 8 minutes from my daughter's house, but in an area of warehouses and businesses (rather than other hotels and restaurants). The room was clean, the kitchenette in good working condition, super-fast Wi-fi, and good value for the price. My primary complaint is with the key card system: three times in a two-night stay, the key card would not open either the security door or my room door, and it was a hassle to return to the front desk, call someone (in one instance) and have th... read more
Business response:
Thank you for taking the time to comment on your recent stay with us. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed the rest of your stay.
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Business response:
Thank you for the five star rating!
secured didnt get a chance to enjoy it
Business response:
I'm sorry you weren't able to stay with us.
Would recommend It was pretty good. Property and room is exactly how it’s described. Great friendly service and clean rooms. Would come back.
Business response:
Thank you for the four star rating!
Much better than Woodspring North Charleston If you are going to come to the area and you have a choise between this place, Woodspring Charleston Airport and the other Woodspring North Charleston (on Leeds Ave) then you should definitely choose this place. My room was much nicer plus the staff is way more professional at Woodspring Charleston Airport.
Business response:
We are pleased you enjoyed your time with us. We certainly enjoyed having you stay with us and hope you will be able to visit again.
Business response:
Thank you for the five star rating!
Pueden mejorar En general bien excepto las camas muy incómodas,no cambian toallas,no sacan la basura y no hay servicio en el front desk en la noche.
Business response:
Thank you for the four star rating!
Mediocre stay The room was a little ran down and dirty. When I checked in I was given a room that was still dirty. It hadn't been cleaned from the guest before. After 30 mins or so, the manager gave me a different room, which turned out ok. The staff was very friendly and understanding. The location leaves little to be desired and I over heard a conversation that two guests were having about a guest being robbed at gunpoint a week prior to my stay. Yikes
Business response:
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.
Plain feel Fine place to stay if you're looking for a good deal, just want to have a place to sleep and are very tired. Toilet needed a new flap so water ran, I fixed by putting water bottle and weight on top of it, to stop it and reported it, had to deal with it as never got fixed while we were there. Neighbors played music loud till after late midnight. Floors are hard to keep clean, looks clean enough but is filthy, so have sandals or socks to wear! After a certain time the front desk is closed at night. Needless to say w... read more
Business response:
Thank you for your thorough review. I'm please to see that your stay was okay but I'm sorry we didn't wow you. I hope you will give us another chance to impress you.
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 2.7 star rating with 997 reviews.
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.