Extended Stay America Select Suites - Chattanooga - Airport

Adrienne 

on Expedia

7 years ago

Booked room to be non smoking to get chexked in and find the room was smoking. The room was over all clean, however, it smelled like an ash tray. The hotel tried to be accommodating. There weren't any other rooms available at the same ao options were slim to none. Called expedia who was also accomating. The situation turned out to be handled well. Would not recommend staying at this hotel for a longer period then just brief sleep and shower between travels. 

ronald 

on Expedia

7 years ago

After checkin, my stay went down hill quickly The check in was fine. The exterior was poor, due to overflowing trash bins that remained from my Sunday checkin until my depart on Wednesday. Trash was on the ground, and broken fans and iron boards were staged outside my door in the hallway. In my room the toilet would not flush, so I called and someone was supposed to be right up, nobody came for 2 days, so I did not stay the remaining two nights of my stay. The carpet had smoke burns in them, and bugs were in the restroom upo... read more

Astar 

on Expedia

7 years ago

Bad customer service 

charles 

on Expedia

7 years ago

Carpet was filthy. Dirty wash cloth left in sink. Ants around sink. Room was nonsmoking but strong smell of smoke. Had to wash all clothes as soon as we got home because everything smelled like smoke. Outside area was dirty. Would not stay here again! 

Anonymous 

on Expedia

7 years ago

Staff was pleasant, but that was it. Room smelled of smoke, and wasn’t properly cleaned. We were 50 yards away from the highway so traffic noise was a constant. Had a two night reservation, but could not stay for a second night. 

Anonymous 

on Expedia

7 years ago

This place is disgusting. Some of the lights in the room didnt work, looked like a dumpy motel tried to do a half ass renovation. The faucet to shower was about to fall off and the sink looked like it had not been cleaned and I wouldnt walk on the floor without shoes 

Anonymous 

on Expedia

7 years ago

Smokey smell Too Smokey for me to stay there. When we walked into the room it smelled of smoke. There were a lot of cigarette buts in the walk ways. If you like smoke it will work for you.