Extended Stay America Select Suites - Chattanooga - Airport

Anonymous 

on Expedia

8 years ago

Would never stay again Service was the worst. Staff was rude. Had to call front desk every week to have room cleaned. 

Frank 

on Expedia

8 years ago

Smoke Hallways and stairwells all smelled of smoke and cigarette butts all over 

Anonymous 

on Expedia

8 years ago

HOTEL OKAY, BUT MANAGER IS UNPROFESSIONAL The manager at this hotel is very unprofessional. I have booked here several times over the years (more than 30 times -- usually a 4 to 5 day stay per booking). Their system is down alot. The construction is intrusive at times. People enter the room in the middle of the night (or attempt to). Phone not working. Microwave not working. Mostly the problems are attributed to staff, not facility. 

Anonymous 

on Expedia

8 years ago

not very happy 

Mike 

on Expedia

8 years ago

Won't be staying at this chain again... Room was stinking of smoke and was dismal. Asked for another room. They did this. Room was ok but awoken at 6am by a dog yapping in the next room. Builders all over the place. Noisy machinery. 'Breakfast' was poor. But I suppose you get what you pay for. In this case we got a lot less than we paid for. 

Ashley 

on Expedia

8 years ago

mediocre supposed to include a kitchen and cookware but you had to "rent" out the cookware in advance. we didn't get to because they didn't have enough for all the rooms and had to go out and buy cookware. and the guest services attendants were rude on more than one occasion. 

Allison 

on Expedia

8 years ago

'Fair' is a fair rating. Wait for the renovation The young man working the desk our first morning was parked in a handicap space and was rude to me when I wanted coffee 20 mins before the cut off time for 'breakfast'. Workers renovating hotel woke us each morning we were there. Even Sunday. Not great. Not horrible. Meh 

Matthew 

on Expedia

8 years ago

Wait til the remodel is done and then maybe give I Old décor and furnishings. Dated. beat up furniture. Carpet that looks like it's 8 years past when it should have been replaced. The complimentary breakfast was coffee or juice and a granola bar. The staff is nice and the place is currently undergoing remodeling so give it 6 months and maybe it will be decent again. BTW currently there is no elevator. 

Pat 

on Expedia

8 years ago

Last resort No insulation, you hear everything. Some staff inconsiderate when approached.