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Extended Stay America Select Suites - Chicago - Darien
- Hotels
- Darien, IL
About this business
Location details
2345 Sokol Ct., Darien, IL, 60561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled like fried food. Like someone had been doing a fish fry in this room earlier in the day. We opened the windows to try and air it out, but that didnt help. When we opened the windows we notice the screen were torn and hanging. Everything looked like it needed a good cleaning. Not bad, just not clean. The lobby needed vacuuming, the elevator gloor was filthy tbe walls needed someone come through with a wet rag and some 409.
Business response:
Thank you for choosing to stay with us. We failed you in the most basic of ways by not providing clean, fresh accommodations, and for that, we are sorry. Be assured we take the cleanliness of your suite and the entire hotel very seriously. Remedial steps within our housekeeping department are underway to ensure this does not happen again. Also, we will share your concerns regarding the window screen with the maintenance team to fix it immediately. We truly hope you will give us a chance to redeem ourselves in the future. Sin... read more
Everything was as it should be. Didn't have any complaints.
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The stay was alright
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
I like how clean it was. It had plenty of space. Plus very nice staff.
Business response:
Oscar, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked your comfortable room and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
No problems at all, room was nice,also staff was nice
Business response:
Curtis, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your comfortable room and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
I really enjoyed staying at this property I would definitely visit here again. The staff was friendly environment was good parking was good and I’m facilities are very clean.
Business response:
It was a pleasure hosting you at Extended Stay America. We are delighted to know you had a great time with us and that you were impressed with the cleanliness of our property, amenities as well as with the excellent service delivered by our associates. Thank you for the fantastic review, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Darien
How is Extended Stay America Select Suites - Chicago - Darien rated?
Extended Stay America Select Suites - Chicago - Darien has a 4.3 star rating with 1,040 reviews.
When is Extended Stay America Select Suites - Chicago - Darien open?
Extended Stay America Select Suites - Chicago - Darien is open now. It will close tomorrow at 12:00 a.m.