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Extended Stay America Select Suites - Chicago - Darien
- Hotels
- Darien, IL
About this business
Location details
2345 Sokol Ct., Darien, IL, 60561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Place is clean and quiet except it’s close to the highway so u hear the cars on the road if u open the windows
Ok for a nights stay Check in process was too much, asked for everyone’s IDs. Room was not clean at all, dusty and crumbs everywhere. Kitchen was just old and dirty looking. Very outdated.
Business response:
Thank you for reviewing your stay at Extended Stay America. We regret your disappointment with our check-in process and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We also appreciate your comments regarding the overall condition of our hotel with the appropriate individuals as we plan for future guests. We hope to have the chance to welcome you back and provide you with an enjoyable stay. Sincerely, Hotel Manage... read more
Business response:
Tiffany, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
The front desk assistant was really great. Ive stayed several times at Extended Stay including a month after a fire at my home. She let me settle in and called to make sure i was happy with the room. I dont remember her name... great customer service keeps someone like myself going back. That was really welcoming and in these times when you cant hug people a feel good moment .i am actually going to hopefully book a room again next Tuesday. Thank you
Business response:
Thank you for making Extended Stay America your home away from home. We are thrilled to you were impressed with the excellent service you received from our front desk associate. This is what we strive to do every day, so thank you for acknowledging our efforts. We enjoyed having you as our guest and look forward to your next visit. Sincerely, Hotel Management
Business response:
Michelle, all of us at Extended Stay America appreciate your four-star rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Good stay bed just a little hard but had a peaceful night
Business response:
Kisha, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. We also wish we had the opportunity to address the problem you had with the bed while you were here. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Julie, thank you so much for the perfect rating of your time at Extended Stay America. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Sincerely, Hotel Management
Business response:
Jody, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Darien
How is Extended Stay America Select Suites - Chicago - Darien rated?
Extended Stay America Select Suites - Chicago - Darien has a 4.3 star rating with 1,071 reviews.
When is Extended Stay America Select Suites - Chicago - Darien open?
Extended Stay America Select Suites - Chicago - Darien is open now. It will close tomorrow at 12:00 a.m.