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Extended Stay America Select Suites - Chicago - Downers Grove
- Hotels
- Downers Grove, IL
About this business
Location details
3150 Finley Rd., Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great location and price enjoyed my visit for the week, room was comfortable and clean. kitchen a bit sparse but is typical, but the pond in back with ducks made up for it.
Very helpful staff. I needed to print a document and didn't have a printer with me. The staff offered to printed it. I also thought I lost the keys to a rental car and the staff looked up the name of a locksmith and were very helpful. The room wasn't fancy, but it was clean and comfortable. I would surely stay there again.
Business response:
Joyce - Thank you for your glowing review of our hotel. It's great to hear that we were able to help you with your boarding pass and locksmith. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Affordable For The Area For the price , it's not a bad deal . There are much better places to stay, but, they all want an arm and a leg for just looking for a place to crash . The hotel is dark and old feeling . The rooms are OK . Dark as well. I paid for daily clean up service, but, save your money. They don't do anything other than pull the cover over the same sheet and maybe you get a new towel . Having a fridge is nice, but, my stove did not work and they don't leave much in the way of utensils . Bath was clean . You can... read more
ESA is becoming my go-to hotel even if only 1 nite The place was clean and comfortable - they always are. I love having the extra space. This room had a bathroom sink that was clogged. I told them the first day and nothing was fixed. But everything else was good. I have yet to have a bad experience at and Extended Stay America. Very good value for the price (when it's low).
Business response:
Thank you for taking the time to review your stay with us. Please accept our apologies for the delay in fixing your clogged sink. Still, I am so pleased to hear that our property has become your “go-to” hotel due to our clean rooms and different amenities that are offered. Thank you for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Love the Mini Kitchen I stayed here overnight and did not realize that there was a mini kitchen in each room. I thought that maybe there should be pots or pans that we could use. Honestly how many people travel with pots and pans?
bad experience..........NEVER AGAIN!!!!!!!!! The first room was not cleaned at all.....stuff everywhere....the second room we didnt have face towels and the tub wasnt clean.........
Business response:
Thank you for taking the time to write a review of your stay. Please accept our sincerest apologies for the level of cleanliness in your room. In response to your feedback, I will meet with the staff to review our cleaning procedures to ensure your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We would love to have another chance to provide you with a better stay in the future.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Downers Grove
How is Extended Stay America Select Suites - Chicago - Downers Grove rated?
Extended Stay America Select Suites - Chicago - Downers Grove has a 3.2 star rating with 1,481 reviews.
When is Extended Stay America Select Suites - Chicago - Downers Grove open?
Extended Stay America Select Suites - Chicago - Downers Grove is open now. It will close tomorrow at 12:00 a.m.