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Extended Stay America Select Suites - Chicago - Downers Grove
- Hotels
- Downers Grove, IL
About this business
Location details
3150 Finley Rd., Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location in Downer’s Grove at a great price.
Business response:
Dear Christian, Thank you for your feedback! We’re glad to hear you enjoyed your stay and found the location convenient and the rates reasonable at Extended Stay America. Providing value and comfort is our goal, and it’s lovely to know we met your expectations. We look forward to welcoming you back for another great experience.Sincerely,Hotel Management
Decent stay Convenient and reasonably priced.
Service needs to be better.
Business response:
Dear Vinod, We always appreciate feedback from our guests to ensure we are meeting our high standards of service. Therefore, we sincerely apologize for the issues you experienced during your stay. While we know this does not change your experience, we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back to show you the outstanding hospitality you deserve. Sincerely,Hotel Management
Great service, but need to work on cleaning
Business response:
Dear Gabriela, Thank you for your feedback about your stay at Extended Stay America. We're delighted to hear you appreciated the service. We're committed to maintaining a clean and comfortable environment and will address your concerns promptly. We look forward to providing you with an even better experience on your next visit.Sincerely,Hotel Management
I didn't arrive until after 11 pm so checking in required making a phone call and helping the front desk attendant open up the security shutter. The shutter needs WD40 or servicing with how hard it is to operate... The attendant was very nice everything else felt very secure and was clean. I had to leave in the morning before 8 though and I didn't have time to wait for the same process as the night before so I wasn't able to check out or drop my keys in a drop box. Other than the check in/out process not being one I've encou... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - Downers Grove
How is Extended Stay America Select Suites - Chicago - Downers Grove rated?
Extended Stay America Select Suites - Chicago - Downers Grove has a 3.2 star rating with 1,485 reviews.
When is Extended Stay America Select Suites - Chicago - Downers Grove open?
Extended Stay America Select Suites - Chicago - Downers Grove is open now. It will close tomorrow at 12:00 a.m.