Extended Stay America Select Suites - Chicago - Hanover Park

Business response:

Makayla, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Denise, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Lisa, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Tim, reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Thank you for choosing Extended Stay America and safe travels. Sincerely, Hotel Management 

Business response:

Tammy, thank you for choosing Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you liked your comfortable room along with the fully equipped kitchenette. Please know, we have a full-size refrigerator in rooms which includes ice trays for guests convenience; therefore, we do not have ice machines. Thank you also for your feedback, and we look forward to hosting you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We regret you were not aware of the breakfast not being available and we can understand your disappointment. Please know this information is posted on our hotel websites and we hope the rest of your stay was a pleasant one. We hope to see you soon. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Tina, we are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management