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Extended Stay America Select Suites - Chicago - Hanover Park
- Hotels
- Hanover Park, IL
About this business
Location details
1075 Lake St., Hanover Park, IL, 60133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great area but this is not a hotel you choose for any luxury including comfy beds
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Halls smelled like pot. My husband got propositioned by a man in a towel outside asking for drugs. Def glad my kid wasn’t with us.
Business response:
Dear Guest, thank you for taking the time to share your experience at our hotel. We take your safety and security very seriously and we are concerned with what transpired on our property. We have shared your comments with both our security and management teams and we can assure you this is being addressed appropriately. Thank you for alerting us. We hope you will consider a return visit and we promise you will see this was an isolated incident and does not meet our high standards. Thank you and travel well. Sincerely, Hotel ... read more
Room was clean but the plugs in lights didnt work. I didnt call the desk since I was only staying for the night bit still could have been better for the price.
Business response:
Thank you for choosing us for an overnight stay. We are glad you had a comfortable stay and liked our clean rooms. However, we are sorry for the maintenance issue you experienced and will share it with the appropriate associate to fix it immediately. Thank you again, and we hope to have the chance to serve you better in the future. Sincerely, Hotel Management
It's nice to have a kitchen, in your hotel room. Only wish they had an ice machine.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you had a comfortable stay. As we have fully equipped kitchens with full-size refrigerator/freezer in our rooms, which includes ice trays, we do not have ice machines on our property. We hope you to welcome you back soon. Sincerely, Hotel Management
Hanover Park was a wonderful place to come and relax thank you
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Hanover Park
How is Extended Stay America Select Suites - Chicago - Hanover Park rated?
Extended Stay America Select Suites - Chicago - Hanover Park has a 4.3 star rating with 891 reviews.
When is Extended Stay America Select Suites - Chicago - Hanover Park open?
Extended Stay America Select Suites - Chicago - Hanover Park is open now. It will close tomorrow at 12:00 a.m.