This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Chicago - Hanover Park
- Hotels
- Hanover Park, IL
About this business
Location details
1075 Lake St., Hanover Park, IL, 60133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room had a very strange smell, which is the first time I had to do an issue like that, but the smell was a kind that no matter how much I sprayed it wouldn't go away. The room is clean the hallway by my room had Cheetos that was there for about a day, also I asked for an extra day which I paid for but there was an issue with the computer and the housekeeper was trying to get in to clean my room which I found it very strange. But this is the first time out of all this games I've had that I had such an issue. So my biggest ... read more
Business response:
Taina, thank you for your feedback. We apologize for the oversights made when servicing your guest room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again Sincerely, Hotel Management
It was fine
Business response:
Flora, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Wonderful staff
Business response:
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend! Pets are always welcome at our hotel, sowe are thrilled you and your pet enjoyed your stay with us.We areglad our convenient first floor suite was perfect for you and your pet to enjoy your stay with us. Thank you once again for your terrific feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management
Awesome
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great place clean and nice people.
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our well-kept property as well as our cordial associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
It’s a perfect location and the place is clean.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Hanover Park
How is Extended Stay America Select Suites - Chicago - Hanover Park rated?
Extended Stay America Select Suites - Chicago - Hanover Park has a 3.6 star rating with 1,327 reviews.
When is Extended Stay America Select Suites - Chicago - Hanover Park open?
Extended Stay America Select Suites - Chicago - Hanover Park is open now. It will close tomorrow at 12:00 a.m.