Extended Stay America Select Suites - Chicago - Hanover Park

Business response:

Thank you for your recent stay at Extended Stay America and for bringing along your furry friend! Pets are always welcome at our hotel, sowe are thrilled you and your pet enjoyed your stay with us.We areglad our convenient first floor suite was perfect for you and your pet to enjoy your stay with us. Thank you once again for your terrific feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our well-kept property as well as our cordial associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your evaluation. We regret the inconvenience you had. We are sorry for your disappointment with breakfast not being served. This information is posted on the hotel website, so our guests are aware while making reservations. We also apologize for the housekeeping issues in your suite. We will discuss this with our team to be more diligent. We hope to receive an opportunity to deliver a much better experience on a future visit. Sincerely, Hotel Management