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Extended Stay America Select Suites - Chicago - Naperville - East
- Hotels
- Naperville, IL
About this business
Location details
1827 Centre Point Dr., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean, but needed some work done. The room needed some work done on it. The room door took several tries to get in each time, I was afraid when getting back late I might not get in. No toilet paper holder, the counter top was peeling off I caught my blouse on it.
Business response:
Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room did not meet your expectations. I met with our team and we will look into the issues regarding the key encoder (lock on the door) to ensure that your experience is not repeated. I am having my maintenance team address the issue with the peeling counter top and missing toilet paper holder. The team and I appreciate your comments, as it will only help us to improve. We ... read more
Good but needs some work Though our room was comfortable, the bathroom should have been cleaner -- shower mildew needed to be cleaned. Staffing is light but courteous and helpful. The location is great -- convenient but quiet.
It's a room It affordable, it's clean. No wake up call, pretty basic but served it's purpose and I would go again.
Great Experience It was a very wonderful stay
Nice Great price and great location. The hotel was clean and had great staff. They took great care of me!
My original reservation could not be honored due to overbooking, but the hotel made arrangements to move me to another Extended Stay Hotel before I even arrived. Everything went well with the transfer and I enjoyed my visit to the area.
Convenient, nice place to stay For the price, this was well worth the stay. Comfortable bed, quiet and easy to get to. Only issue was the slow staff at check in.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - East
How is Extended Stay America Select Suites - Chicago - Naperville - East rated?
Extended Stay America Select Suites - Chicago - Naperville - East has a 4.1 star rating with 816 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - East open?
Extended Stay America Select Suites - Chicago - Naperville - East is open now. It will close tomorrow at 12:00 a.m.