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Extended Stay America Select Suites - Chicago - Naperville - East
- Hotels
- Naperville, IL
About this business
Location details
1827 Centre Point Dr., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is what it is... I worked a full day, had a few hours off and had to be back at work. So, I looked for a cheap place to stay rather than fighting Chicago traffic. I got a great rate here, so I took it. Not a bad place. Staff was friendly, close to the expressway, restaurants and shopping. The only issue I had was that I paid for a queen room. I have a massive king bed at home and forgot what a queen bed is like, but I'd swear that this bed was a bit small.
No ice machines in this hotel.
Business response:
I appreciate you taking the time to write a review of our hotel. I apologize that we do not currently have an ice machine. Your comments will be very helpful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Overall stay was fine for the couple nights if you just need a place to sleep. They need to do better job with maintenance though. Shower head was spraying water outside the curtains and frig was leaking water on the floor. Cover sheet on the bed should have been washed cause there was a unpleasant looking stain on it, to put it kindly.
Fanns bra tvättmöjligheter
Great price. Great room No specific issues. All rooms have a large fridge and kitchen area. A nice bonus. No daily house keeping, but I don't change my sheets daily at home and I certainly don't need it at a hotel. Overall very good. It met my expectations.
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our spacious suites with fully equipped kitchens at a great value. Please know, our housekeeping service is provided once a week for guests staying 8 or more nights. For those who are staying for shorter periods of time, services can be purchased for a minimal fee. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
Quiet hotel Quiet hotel. I prefer a stiffer mattress so I slept well. Cleanliness overall was good. Disappointed I had no travel shampoo. Most hotels provide this...thankfully my husband had an extra in his bath bag.
Hotel could work a little bit more on the overall cleanliness.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that the overall cleanliness of our hotel did not meet your expectations. I will be meeting with our housekeeping staff to address this issue. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - East
How is Extended Stay America Select Suites - Chicago - Naperville - East rated?
Extended Stay America Select Suites - Chicago - Naperville - East has a 3 star rating with 1,523 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - East open?
Extended Stay America Select Suites - Chicago - Naperville - East is open now. It will close tomorrow at 12:00 a.m.