Extended Stay America Select Suites - Chicago - Rolling Meadows

Anonymous 

on Expedia

10 years ago

would never go here again Dark, dirty, hot & smells of cigarette smoke. For the price I would have expected a much better experience. I could have had a nice room at Motel 6 or Red Roof Inn for a lot less. Minimal cable channels. Need to request kitchenware, they do not automatically provide. No housekeeping if you stay under a week- that's fine but they don't even empty garbage! They provide one small garbage can in the bathroom, that's it. If you are going to be that tight with garbage cans, at least have the courtesy to e... read more

Anonymous 

on Expedia

10 years ago

No dishes/appliances in room? For a extended stay there were no dishes/appliances in room, you had to ask for them at the front desk! Also free breakfast was awful!! You have a better selection at a gas station & better quality! They only had coffee, nature valley granola bars & the choice of fruit was apples only. Room was clean and bed comfortable though. Amenities Just not what I would've expected from a extended stay hotel. 

Sophia 

on Expedia

10 years ago

Nonsmoking room??? I reserved nonsmoking room, but room was full of smoke. Fan didn't function properly. Every time I opened the bathroom, the smoking smells from next door or neighbor. I and my friend can't sleep because of smell.. They have to fix air conditioning and ventilation system. I never recommend this hotel. I told staff and he said he would contact me to refund half of money because of my horrible experience, but he never contact to me. 

Mr T 

on Expedia

10 years ago

this hotel is 1.5 Star. If I got this hotel as 1.5 or 2 Star for long stay even if same price, I would never claim . But when we got this hotel with 2.5 Star ,every one cannot accept this hotel. Who can say this hotel is same level as Hampton Inn or Fairfield Inn. Every thing is bellow than 2 Star level , Bedding ,linen, bath towels all amenities are poor and shabby. Especially breakfast is tertible, it is not a breakfast just snack. Please reconsider your rating. I cannot trust your rating if you said Extended Stay America ... read more

Monty28 

on Expedia

11 years ago

Only at last option We were in a pinch and this was only option for one night stay. Disappointed to say the least. Carpet was grungy and smelled extremely musty. With 3 asthmatics in the family we suffered through the long night. Breakfast was coffee and the muffins being the only option for food. Unless you are a laborer needing a kitchen for a week+ stay, look elsewhere. 

Brandon R. 

on Expedia

11 years ago

Disappointed frequent traveler Overall, the hotel's reviews online were good. I selected this spot based on proximity to training classes I had in town, and because my first two primary hotel choices (both closer to classes) were already booked. I booked and prepaid for two rooms for myself and an associate. First problem arose the early evening of my arrival, with a phone call from the desk clerk asking if I was still coming (?). Honestly, who cares? I prepaid and it is clearly at that point non-refundable. Second, the room... read more

Mike 

on Expedia

11 years ago

Disappointed Did not meet my expectations, just very disappointed.