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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great customer service. Great customer service. Always clean and quiet.
Business response:
Thank you so much for posting a review of your property. I'm so pleased to hear that you received excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
couldn't find beach :) In room towels did not match scheduled guess. Manager corrected problem when querried.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you and your group found our accommodations pleasant. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
We had the suite!!! The suite was as expected. Had plenty of space and was like home. Would at least recommend the suite to any family.
Business response:
I appreciate you taking the time to write such a glowing review. I'm so pleased to hear that you loved the space and "home away from home" feeling we strive to provide. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Decent and close to food/shopping Overall - just OK. One of the bed had crumbs/hairs in when we arrived. Notified the front desk and he himself came immediately and changed the sheets. Probably one of the noisiest hotels I've stayed in. The windows were so thin, I checked to make sure it wasn't open a little. We would hear people in the parking lot talking in the night. We could also hear the room above us walking around - seemingly every step they made till AFTER 11pm. "Breakfast" was grab-n-go only - packaged muffins, gran... read more
Business response:
Thank you for your recent review of your stay. I am so disappointed that you experienced issues with your sheets and noise from other guests. Please accept my apology. I met with the staff, and we will review our in room cleaning policy to ensure that your cleanliness issue is not repeated. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Nice hotel. I feel it could have been cleaner! Room was clean and nice! I feel the hallways and the entrance way of the hotel could have been cleaner! Employees very nice and friendly!
Breakfast All was good but NOT the breakfast. Coffee, hot water, hot chocolate, granola bars, muffins, and packaged oatmeal.
Business response:
Thank you for taking the time to write a review of your stay. It was disheartening to read that we were unable to provide you a satisfactory breakfast; however, I am so thrilled that we provided you a great stay overall. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 3.7 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.