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Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Welcome to Extended Stay America Select - Cleveland - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-480 and is only 3 miles from the Cleveland Hopkins International Airport. From our location, you can easily visit local attractions such as the Cleveland Metroparks Zoo, West Side Market, The Cleveland Museum of Art an... read more
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Questionable fire safety response On Easter morning at 7:05 am I began to hear. Persistent beeping that I first thought was a peculiar wake up alarm from next door. After 10 minutes, I got up and went into the hallway and realized the beeping was from the end of the hall and might have been a fire alarm. I was concerned that there was no one else even curious enough to open their room doors. After another 20 minutes I used the room phone to call for emergency maintenance. The employee stated he was not on site and would cont... read more
Business response:
Dear Marianne, We sincerely apologize for the distressing experience you encountered during your stay with us. Your safety and comfort are our utmost priorities, and we deeply regret that handling the situation fell short of your expectations. We understand the gravity of the situation and acknowledge the importance of prompt communication and action in such circumstances. We will thoroughly investigate the incident and take the necessary steps to prevent any recurrence in the future. Your feedback is invaluable to us as it ... read more
$ not worth noise of airport. Great price. No sound proofing at this airport location. Business built this building next to an airport, without adding any extra sound proofing. Foolish.
Business response:
Dear Stephen, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced due to noise disturbances from the nearby airport during your stay. We understand how disruptive this can be and regret any discomfort it caused. Please accept our sincerest apologies for falling short of your expectations. While we acknowledge our location's limitations, we are continuously exploring ways to minimize noise disturbances for our guests. Your feedback is valuable, and we are committed to improving our ... read more
Was very dirty, smelled awful, floors had hair all over. Could not get out of there fast enough.
Business response:
Dear Meliya, Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 4.2 star rating with 457 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.