This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Welcome to Extended Stay America Select - Cleveland - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-480 and is only 3 miles from the Cleveland Hopkins International Airport. From our location, you can easily visit local attractions such as the Cleveland Metroparks Zoo, West Side Market, The Cleveland Museum of Art an... read more
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Stay It was ok; the room was clean and suitable. The only issue I had was the lack of coffee.
Business response:
Dear Paul, It is always encouraging to receive positive feedback, particularly when it comes to our valued guests. In addition, please know that your comments regarding coffee have been shared with our team as a significant way of understanding how we can continue to deliver outstanding experiences. It was a pleasure having you as our guest, and we hope to see you again soon at our Extended Stay America.Sincerely,Hotel Management
We were just a one night stay. The upper floor Are heat was not working and it. Smelled like cigarettes Smoke. We moved to the first floor and the room was good but it was noisy
Business response:
Dear Roberta, Thank you for your feedback. We are glad to know your issues related to the room were addressed by our staff. However, we are disappointed to know about the noise concerns you had during your time with us. Please accept our apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests. We take noise concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope to have the opportunity to provide you w... read more
Close to the airport. Nice easy stay
Strange odor in the hall coming from some rooms.
Business response:
Dear Willie, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased that you enjoyed your stay. We have noted your feedback about the room and appreciate the constructive comments, as we always want to hear how we can enhance our guest experience. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Hotel Management
The accommodations were spartan like and the bed looked like something. Got up a dorm room, but the bed was very comfortable! The wood like floors were especially clean and so was rest of the room. I checked in after midnight, and the woman who waited on me was extremely friendly and very personable. She really made my day.
Business response:
Dear Daniel, We're delighted to hear about your positive experience at Extended Stay America! It's fantastic that you found the accommodations clean, with particular praise for the comfortable bed and well-maintained wood-like floors. We're especially pleased to know that our friendly and personable staff made the late-night check-in enjoyable. Your kind words are truly appreciated, and we look forward to providing exceptional service during future visits!Sincerely,Hotel Management
Iffy at best Upon arrival, the room didn't meet cleanliness standards—the toilet and floor needed attention badly. The toilet still had dried urine on it and what looked like cigarette ashes. The second room was an improvement but lacked proper upkeep. No toiletries or kitchen supplies were available, and the hotel lacked decoration, feeling quite stark. While the beds were comfortable, there was a lack of furniture for relaxation. It seemed that long-term residents with limited income occupied the place. Bringing my own bla... read more
Business response:
Dear Aisha, Thank you for choosing us. We are sorry for the disappointment with the cleanliness and upkeep issues not meeting your liking, and we have shared your remarks with the concerned individuals for further improvement. In response to your comments about the room, we will also instruct our team to double-check the room before the delivery so that this problem is never raised. Considering your comfortable bed, please return, as we welcome the opportunity to provide you with the seamless stay you deserve when staying wi... read more
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 4.2 star rating with 457 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.