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Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Stay It was ok; the room was clean and suitable. The only issue I had was the lack of coffee.
Business response:
Dear Paul, It is always encouraging to receive positive feedback, particularly when it comes to our valued guests. In addition, please know that your comments regarding coffee have been shared with our team as a significant way of understanding how we can continue to deliver outstanding experiences. It was a pleasure having you as our guest, and we hope to see you again soon at our Extended Stay America.Sincerely,Hotel Management
$ not worth noise of airport. Great price. No sound proofing at this airport location. Business built this building next to an airport, without adding any extra sound proofing. Foolish.
Business response:
Dear Stephen, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced due to noise disturbances from the nearby airport during your stay. We understand how disruptive this can be and regret any discomfort it caused. Please accept our sincerest apologies for falling short of your expectations. While we acknowledge our location's limitations, we are continuously exploring ways to minimize noise disturbances for our guests. Your feedback is valuable, and we are committed to improving our ... read more
Was very dirty, smelled awful, floors had hair all over. Could not get out of there fast enough.
Business response:
Dear Meliya, Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 2.7 star rating with 1,119 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.