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Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Welcome to Extended Stay America Select - Cleveland - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-480 and is only 3 miles from the Cleveland Hopkins International Airport. From our location, you can easily visit local attractions such as the Cleveland Metroparks Zoo, West Side Market, The Cleveland Museum of Art an... read more
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great great great
Ok for a quick weekend visit. Very nice property. Room was clean except for an old bar of soap left on top of the shower. The bed was broken and there wasn't a coffee maker in the room 😑
Business response:
Dear Amelia, Thank you for taking the time to reach out and share your remarks. We are pleased to know how much you liked your guest room. Please know for future visits, our front desk is staffed around the clock to make you as comfortable as possible and respond to requests and resolve unexpected issues. We look forward to welcoming you again to Extended Stay America anytime your travels bring you back to the city.Sincerely,Hotel Management
It was cool, it just wasnt totally clean, there was no wash clothes when we went in and no pillow cases..but it was ok
Business response:
Dear Candice, Thank you for choosing Extended Stay America and for providing feedback about your experience. We value your opinion so we can continue improving our service. One of the most significant rewards of our work is receiving encouraging feedback such as yours. We will also address some of the issues you mentioned regarding cleanliness so that it's taken care of. Thank you once again for your kind feedback, and we look forward to hosting you at Extended Stay Hotels on your next visit.Sincerely,Hotel Management
Isolated location plus almost no clerks at front desk, makes it was unsafe place to ttay
The lady who checked me in after hours was delightful. It was 130 am and she was very pleasant. Bed/bedding were terrible. Heater not functioning properly.
Business response:
Thank you for taking the time to share your feedback with us, John. We are happy that you enjoyed the wonderful customer service from our team, however, we sincerely apologize for the issues that you experienced with the bed and heater. We will make sure that we notify our housekeeping and management team of these concerns and hope that your future travels are wonderful ones.
If you just need a clean and quiet place for a couple of nights this hotel is perfect. But it does not offer any amenities and it’s pretty isolated from any other amenities. So you would definitely need a car if you stay at this hotel.
Business response:
We appreciate you taking the time to share the details of your stay with us, Trinette. We are happy that you enjoyed a comfortable stay, and appreciate your constructive feedback. Thank you for giving us the opportunity to host you and we wish you all the best in your future travels.
It was all good
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Took long to get helped at desk to check in and alot of people were in hallways chillin and music was loud
Business response:
Thank you for your feedback and for sharing your experience. We apologize for the great inconvenience of arriving and having to wait for service at the reception desk. That is certainly not the first impression we were aiming for. We are so sorry for disappointing you and will make sure that we address this with our front desk team for proper action and resolve.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 4.2 star rating with 430 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.