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Extended Stay America Select Suites - Cleveland - Avon
- Hotels
- Avon, OH
About this business
Location details
1610 Moore Road, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Yes
Business response:
Dear Guest, Thank you for your fantastic feedback! We are thrilled to hear that your stay at Extended Stay America was so positive. Our team takes pride in creating a welcoming and comfortable environment, and it’s wonderful to know your experience reflected that. We truly appreciate you sharing your thoughts and look forward to the opportunity to host you again on your future visits. Sincerely, Hotel Management
Great
Staff was very nice, room was somewhat clean
Business response:
Dear Guest, We are glad to hear that you had a positive experience with our staff, as guest service is always a top priority. However, we sincerely apologize that the cleanliness of your room did not fully meet expectations. A clean and comfortable environment is essential, and we regret that we fell short in this area. Your comments will be shared with our housekeeping team to ensure greater attention to detail moving forward. We truly appreciate you bringing this to our attention, as it helps us improve. We at Extended Sta... read more
Yes everything met my expectations
Was put in a room, tv didnt work, then transferred to another room, went to work, came back from work and all of our belongings were removed, because the front desk never put our new room in. The maintenance guy "Tim", was a big help. He and the new front desk lady were very helpful, they have made my stay enjoyable
Business response:
Dear Guest, Thank you for sharing your feedback. We regret the confusion and inconvenience caused by the room change, and thank you for your patience during your stay. On a positive note, we appreciate the helpful support provided by Tim and our front desk team in resolving the situation. Your comments have been shared with leadership to improve moving forward. We would be happy to welcome you on another visit to Extended Stay America and provide a smoother experience. Sincerely, Hotel Management
Clean Room
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Avon
How is Extended Stay America Select Suites - Cleveland - Avon rated?
Extended Stay America Select Suites - Cleveland - Avon has a 3 star rating with 830 reviews.
When is Extended Stay America Select Suites - Cleveland - Avon open?
Extended Stay America Select Suites - Cleveland - Avon is open now. It will close tomorrow at 12:00 a.m.