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Extended Stay America Select Suites - Cleveland - Avon
- Hotels
- Avon, OH
About this business
Location details
1610 Moore Road, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was put in a room, tv didnt work, then transferred to another room, went to work, came back from work and all of our belongings were removed, because the front desk never put our new room in. The maintenance guy "Tim", was a big help. He and the new front desk lady were very helpful, they have made my stay enjoyable
Business response:
Dear Guest, Thank you for sharing your feedback. We regret the confusion and inconvenience caused by the room change, and thank you for your patience during your stay. On a positive note, we appreciate the helpful support provided by Tim and our front desk team in resolving the situation. Your comments have been shared with leadership to improve moving forward. We would be happy to welcome you on another visit to Extended Stay America and provide a smoother experience. Sincerely, Hotel Management
Clean Room
It
Rooms are clean but has limited staff working
Business response:
Dear Byron, Thank you for sharing your feedback. We are glad the cleanliness of the rooms met your expectations. We also recognize that having more staff available can make a stay feel smoother, and your feedback is valuable as we continue working on improvements. We would love the chance to welcome you back for an even more comfortable experience. Sincerely, Hotel Management
It worked for thw weekend It was an affordable option for our group of 7 to stay in for a weekend softball tournament. We usually stay places that offer ice and other amenities. The beds were mostly comfortable. Overall if you are looking to save money and just need a bed and bathroom this works.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Avon
How is Extended Stay America Select Suites - Cleveland - Avon rated?
Extended Stay America Select Suites - Cleveland - Avon has a 3 star rating with 804 reviews.
When is Extended Stay America Select Suites - Cleveland - Avon open?
Extended Stay America Select Suites - Cleveland - Avon is open now. It will close tomorrow at 12:00 a.m.