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Extended Stay America Select Suites - Cleveland - Avon
- Hotels
- Avon, OH
About this business
Location details
1610 Moore Road, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was no power cord to the tv. No coffee maker, iron or board. 1 hanger & all the drawer were dirty. The room was clean & quiet.
Business response:
Thank you for your feedback, Jill. We are so sorry for the missing items and issues with cleanliness, along with not being aware of our unique amenities. Since we are more of an extended stay, we offer the basic items and allow our guests to customize their experience. We also have an iron and ironing board available upon request at the front desk. We are so sorry for failing to meet your expectations and for any inconvenience that was caused, but wish you all the best in your future travels.
Business response:
Thank you for the good rating and for staying here with us, Angel. We hope to see you again the next time your travels bring you to the area.
Business response:
Thank you for taking the time to review your stay, Zowie! We are ecstatic that you enjoyed your time with us and hope that you come back and see us!
Very pleased. Room was clean. Room was comfortable. The front desk staff was very friendly and helpful
Business response:
Thanks for the amazing rating and terrific comments! We are absolutely delighted that you enjoyed a great stay with us. #MadeOurDay
Staff was friendly. The property is just very loud.
Business response:
Thank you for sharing such kind words about our staff, Monica. It is so nice to know their efforts did not go unnoticed. We do, however, apologize for the noise levels and any inconvenience that was caused. We are glad you had a great overall stay, and we wish you all the best in your future travels.
Place was nice and convenient to our fishing trip, room was excellent. Down side was the terrible stench from previous people 5hat cleaned fish in our room and lots of mexicans staying there being loud late at night playing music, other than that i would stay there again!
Business response:
We sincerely apologize for the noise interruptions and offensive odors that were present during your time with us. We never like to hear such feedback, but it helps us improve and work towards positive changes that will maximize the guest experience. We will make sure that we work with our housekeeping team to ensure that the proper procedures are being followed in order to prevent this in the future. Thank you for taking the time to share this experience and we do wish you the best in all your future travels.
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Avon
How is Extended Stay America Select Suites - Cleveland - Avon rated?
Extended Stay America Select Suites - Cleveland - Avon has a 3 star rating with 804 reviews.
When is Extended Stay America Select Suites - Cleveland - Avon open?
Extended Stay America Select Suites - Cleveland - Avon is open now. It will close tomorrow at 12:00 a.m.