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Extended Stay America Select Suites - Cleveland - Avon
- Hotels
- Avon, OH
About this business
Location details
1610 Moore Road, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place. Highway a little to noisy.
Business response:
Dear George, Thank you for your feedback regarding your stay at Extended Stay America. We're glad to hear that you found our place to be excellent. However, we apologize for any inconvenience caused by the noise from the nearby highway. We understand that a peaceful and quiet environment is vital for a comfortable stay, and we will consider your comments as we continue to improve our guests' experience. We appreciate your feedback and hope to welcome you back in the future, providing you with a more peaceful stay.Sincerely,H... read more
Great place
Business response:
Dear Fernando, Thank you for being our guest and your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts and liking our hotel. We hope you will visit again the next time you are in the area.Sincerely,Hotel Management
Liked the location and price with the no frills. Bathroom was desperately in need of maintenance.
A coffee maker for the room cost extra
Have used this place many times over the yrs even before the name change. You took a way the cofee maker ,could have better chairs ,very uncomfortable.
Underwhelming Arrived a little before 9 PM and it took multiple phone calls to raise a clerk who then took nearly ten minutes to arrive at the front desk. Found long dark hairs in the bed despite nobody in our family having long dark hair. No shampoo, only one bar of soap. Complimentary carry out breakfast was supposed to run until 9:30 but at 9:15 there was no sign of it or of staff to direct us to it. Shower only got warm at best. Weird smell throughout, particularly in the elevator.
Business response:
Dear Daniel, Thank you for being our guest. It is good that you had a pleasant time here. However, we are very disappointed to learn about your issues. Our front desk is available to help with anything you need while our guest. Your comments are discussed with the team appropriately and will be actioned promptly. We appreciate your patronage and hope you will stay with us again for a better experience. Sincerely,Hotel Management
Lack of service and price too expensive for what it really is.
Business response:
Dear Dontre, Thank you for taking the time to review your stay. Our team strives to deliver a homelike experience with seamless service and accommodations for a very reasonable price, and we are disappointed your stay was anything other than exceptional. We sincerely apologize for the service issues you encountered. Our staff usually does a fantastic job accommodating our guests. Even so, we will discuss your feedback with them to reiterate the importance of impeccable service and attention to detail. We appreciate your pati... read more
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Avon
How is Extended Stay America Select Suites - Cleveland - Avon rated?
Extended Stay America Select Suites - Cleveland - Avon has a 3 star rating with 772 reviews.
When is Extended Stay America Select Suites - Cleveland - Avon open?
Extended Stay America Select Suites - Cleveland - Avon is open now. It will close tomorrow at 12:00 a.m.