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Extended Stay America Select Suites - Cleveland - Avon
- Hotels
- Avon, OH
About this business
Location details
1610 Moore Road, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate this great rating and we are so glad you chose to stay with us, Bonnie. Thank you!
Very quiet atmosphere....Staff was great..Rooms were clean... Although there were children on site, they were quiet...Tia was very pleasant along with guys on different shifts.. Price was great.. Had a great stay!!
Business response:
The WoodSpring Suites team is glad to hear you thoroughly enjoyed your stay with us. Our staff will be thrilled to learn of your high praises! Our goal is to provide guests with a hospitable environment that is affordable, clean, and simple and we are so happy that this was a part of your experience. We hope to see you again the next time your travels bring you to the area!
Smells with people cooking .Sounded like Godzilla was walking above me ,crying kid half the night,Remote control barely worked.Not the relaxing stay that I hoped for.
Business response:
Oh no, Denise! This is not the wonderful feedback that we hoped to receive. We are so sorry for the unpleasant smells, disruptive noises and problems with the remote. Let me assure you that we will address these issues at the property level to improve in these areas for all of our current and future guests.
The check-in process is not the best. You cannot check in before 3:pm. If your flight arrives before noon, you can't shop for groceries, or unpack & settle in before then. I returned at 3:00. No one was in the office. I picked up the "courtesy phone" & it just rang busy, not working. Someone showed up soon after & I got checked in. After getting to room to unpack, no hangers. Went back to office & was told they would be brought to my room. Never happened. 3rd day there, (my reservation was for 7 nights), I was making lunch, ... read more
Business response:
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests.
Outta ice!! Wanted ice, no ice machine, has refrigerator in room but no ice trays!!! Come on!!! Get an ice machine!!!!
Business response:
I'm so sorry you did not enjoy the wonderful stay we intended for you. We will certainly use your feedback to help us improve and we wish you only the best in your future travels. Thank you for letting us know.
Business response:
Thank you for the great rating. We are so glad you were pleased with your stay.
Business response:
Thank you for this awesome rating AND for staying with us!
Me fascina este hotel ya me había hospedado anteriormente y se los recomiendo limpio, cómodo en fin te sientes como en casa, su personal muy amable.
Courteous staff, clean property. Minimal amenities (no coffee maker or hair dryer) but I didn’t check with the front desk.
Business response:
Thank You for the phenomenal review!
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Avon
How is Extended Stay America Select Suites - Cleveland - Avon rated?
Extended Stay America Select Suites - Cleveland - Avon has a 3 star rating with 778 reviews.
When is Extended Stay America Select Suites - Cleveland - Avon open?
Extended Stay America Select Suites - Cleveland - Avon is open now. It will close tomorrow at 12:00 a.m.