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Property Location Located in Columbia, Extended Stay America - Columbia - Ft. Jackson is close to Fort Jackson and Hilton Field. This aparthotel is within the vicinity of Columbia Place Mall and William Jennings Bryan Dorn Veterans Affairs Medical Center.Rooms Make yourself at home in one of the 120 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Convenienc... read more
5430 Forest Dr., Columbia, SC, 29206, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Suprised Boiler wss down no hot water for a few days. Lukewarm when it was fixed.
Business response:
Thank you for being our guest at Extended Stay America and for taking the time to post a review. We are glad you had an overall pleasant stay with us. However, we apologize your stay was affected due to the unavailability of hot water. We hope this situation does not keep you from choosing us again on your next visit to our area. Sincerely, Hotel Management
I reviewed before i found out the room i was in did not have hot water. This was rough to find out early in the morning. So besides having to wait an hour to check in due to "inspections" i couldn't take a shower which was one of the main reasons for getting a room. I could have slept in my car for free. Its unacceptable
Business response:
Ted, thank you for being our guest and for taking the time to post a review. We are sorry for the disappointment you experienced with the upkeep and maintenance of your room. We are very passionate about providing our guests with comfortable accommodations, and we will look into our oversight. We will make the necessary changes so that this type of issue does not happen again to any of our guests. We hope to have a chance to welcome you back so that we can provide you with a better experience. Sincerely, Hotel Management
Clean Room Nice Staff Refrige and stove sink and microwave
Business response:
Gina, it was a pleasure to read your five-star review of Extended Stay America. We are thrilled to know you liked our courteous associates and that you had a comfortable stay in your clean and fully-equipped suite. Thank you for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Business response:
It was wonderful to see you enjoyed everything about your time at Extended Stay America. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Your kind rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management
Business response:
Ida, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Excellent customer service and a great room. I love the environment
Business response:
Mercy, your excellent rating is appreciated by all of us at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Getting to the room is inconvenient. Very sketchy hotel.
Business response:
Shelva, thank you for your recent visit and review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We are disappointed if we were not successful in providing this for you. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 4.3 star rating with 1,421 reviews.
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.