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Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was an ok hotel Didn’t have a pillow for pull out sofa and the front desk didn’t have one either
Business response:
Thank you for posting your feedback regarding your recent stay at our hotel. We truly appreciated having you as our guest. We're sorry that we fell short in our service levels and our staff's reception to your requests. We have shared these concerns with our team so we can make immediate changes to keep this from happening again. We hope you give us a chance to redeem ourselves on your next visit to the area. Sincerely, Hotel Management
Stayed here for 2 weeks while we waited for our new home. It was a good experience. Staff was helpful. Room was clean (I opted out of room service as I liked to clean myself) would stay again if I needed to
Business response:
Carmen, thank you for being our guest at Extended Stay America. We're glad to know you enjoyed your time with us and that the service provided by our associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Not bad at all for the price i was quoted.
Business response:
Leonard, thank you for being our guest at Extended Stay America. We're happy to know you found us to be at a fair price and that you had a pleasant time while you were here. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice people, place is not clean and alarmingly so.. A/C was cool and had hot/cold running water. TV channels? They had a few, no golf channel.
Business response:
Thank you for being our guest and sharing your feedback online. Although you liked certain aspects of your stay, we apologize for your less than stellar stay. We always work hard in serving our guest better, so your feedback is discussed with the housekeeping and maintenance teams for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The front desk staff was kind. Overall ok. No full breakfast.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked our front desk associate and had a pleasant visit. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. Thank you for choosing to stay with us; we hope to have the opportunity to welcome you again whenever your travels bring you to this area. Sincerely, Hotel Management
I been staying at the extended stay for over a month they told me I had to check out cause there was no availability cause sometimes I pay daily but befor it's even check out checkout so now I have to move everything
Business response:
Ashley, thank you for reviewing your long term stay. We are sorry we were unable to accommodate your needs for your extending stay and regret the inconvenience it caused. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 3.3 star rating with 1,473 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.