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Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad at all for the price i was quoted.
Business response:
Leonard, thank you for being our guest at Extended Stay America. We're happy to know you found us to be at a fair price and that you had a pleasant time while you were here. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice people, place is not clean and alarmingly so.. A/C was cool and had hot/cold running water. TV channels? They had a few, no golf channel.
Business response:
Thank you for being our guest and sharing your feedback online. Although you liked certain aspects of your stay, we apologize for your less than stellar stay. We always work hard in serving our guest better, so your feedback is discussed with the housekeeping and maintenance teams for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The front desk staff was kind. Overall ok. No full breakfast.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked our front desk associate and had a pleasant visit. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. Thank you for choosing to stay with us; we hope to have the opportunity to welcome you again whenever your travels bring you to this area. Sincerely, Hotel Management
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Business response:
Ray, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
I been staying at the extended stay for over a month they told me I had to check out cause there was no availability cause sometimes I pay daily but befor it's even check out checkout so now I have to move everything
Business response:
Ashley, thank you for reviewing your long term stay. We are sorry we were unable to accommodate your needs for your extending stay and regret the inconvenience it caused. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
I was guest and housekeeper. Stayed here for two nights with my four children after a tornado knocked out power. We also had no hot water and needed a break! No sheets in sofa bed and only one clerk in duty, so my son had to go get the bedding. Beds are firm and very comfortable for me. We had a double room with a sofa bed and it was pretty big! Unfortunately after a day of school and Work we returned to find unmade beds and old wet towels. No one came to tidy up rhe room. We requested new towels and had to bring our old one... read more
Business response:
Lori, thank you for being our guest and for reviewing our hotel. We are happy to know you enjoyed the comfort of your bed. However, we apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. Your feedback has already been shared with our staff, and we will do our best to ensure your next stay is exceptional. We hope you consid... read more
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 3.3 star rating with 1,452 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.