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Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was in prime location, near places to shop and eat, easy to get to. The hotel was ideal for a quick lower budget hotel stop. Indoor painting and lighting needs to be updated to make hall ways and rooms brighter.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your suggestions and look forward to seeing you again soon. Sincerely, Hotel Management
The location is nice, but the only issue I had is that you have to go down to the front desk and get all of your cooking utensils. It was uncomfortable to ask for a certain number of plates and cups and their was only one pot size which was a small/medium pot. I absolutely loved that there was an oven. I will return for sure. I would change the shower design for the walls and the tub. When you touch the walls or the tub the design feels a little grimey like its dirty but it wasn't. Its just the tiling that they choose feels ... read more
Business response:
Tee, thank you for choosing to stay at Extended Stay America. We are happy that you enjoyed your stay at our hotel. We are also glad you liked our great location and the oven in your room. Please note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forwa... read more
"breakfast" is a packaged muffin or granola bar...don't bother, and apply the savings to my room price.
Business response:
Jem, thank you for sharing your experience at our hotel. We're sorry for failing to meet your expectations when it came to our grab-and-go breakfast. When we receive this type of valuable feedback, it is always shared with our Brand Leaders, so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
I had a very good time there! I will be back for sure.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your excellent review. We look forward to your return visit. Sincerely, Hotel Management
Very good location, clean, friendly staff I will be back for sure
Business response:
Thank you for selecting Extended Stay America for your needs. Delivering relaxing accommodations and excellent service is what we strive for, and we thank you for letting us know we could make this happen for you. Please visit us again when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 3.3 star rating with 1,473 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.