This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Welcome to Extended Stay America Select Suites – Columbia – Gateway Drive. Our long-term hotel in Columbia is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Columbia offers a wide range of amenities including... read more
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The elevator needed to be swept out. The guest was smoking, which had an unusual strong smell. I had to put towels around my doorway.
Business response:
Thank you for choosing our hotel. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused due to the other guest on the property. We appreciate your feedback and hope to have an opportunity of welcoming you back for a much better experience. Sincerely, Hotel Management
4 day stay in March 2019 First the good. The room was clean and comfortable with a descent shower. I like that it is completely non-smoking. Full sized fridge and stove/oven is nice but expected at an extended stay hotel. Free wi-fi but you had to sign in every day. It is away from busy highways so it is quiet (except for the doors that slam when shut). I liked that the heater fan stays on even when not heating the room. Makes for good white noise. Now the not-so-good, mostly minor issues. The room lacked the normal ameniti... read more
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and this time we really missed the mark. Your feedback has been shared with every department involved. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Very Good friendly staff and clean room
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Not the best but not the worst! The room was very nice, looked like a mini apartment with a kitchen and everything. However the only thing about the room I didn’t like was the bedding. Not so comfortable the blankets were like a piece of felt. The front desk staff was okay not overly friendly which is fine. The breakfast was not very good at all! My fiancé and I walked down there to check it out and the best thing they had was a banana nut muffin :-( so over all I would say 3 stars. Not total luxury but nice enough if you’re... read more
Business response:
Kelsey, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with your well-appointed room and that you had a pleasant time. However, we are sorry we missed meeting some of your expectations. We appreciate your feedback and look forward to having you as our guest in the future. Sincerely, Hotel Management
Business response:
Denise, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Marshall, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Kumo, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 4.1 star rating with 840 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.